Job Overview We are seeking a detail-oriented and organized person to join our medical office team as we are currently expanding our clerical staff. The Patient Care Coordinator serves as the first point of contact for patients and will play a crucial role in managing imaging appointment schedules, ensuring efficient patient flow, and maintaining accurate medical records. This position requires strong communication skills and a thorough understanding of medical office operations, including HIPAA regulations and documentation practices. OSHA / Cybersecurity training to be completed upon hire. Performs a variety of duties including clerical, technical, and patient related functions. The Front Desk Coordinator will work directly under the Clinic Administrator and is responsible for checking patients in, completing paperwork and collecting insurance information. Functions as the first line interface with patients in the successful accomplishment of their imaging needs. This position is in a radiology imaging clinic and is not located in a Residential community or private home. Job Responsibilities Welcomes and greets all patients and visitors, in person or over the phone. Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette. Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information. Facilitates patient flow by notifying the staff of patients' arrival, being aware of delays, and communicating with patients and clinical staff. Responds to inquiries by patients, prospective patients, and visitors in a courteous manner. Protects patient confidentiality, making sure protected health information is secured by not leaving it in plain sight and logging off the computer before leaving it unattended. This person will work Monday through Friday from 1:00pm until 9:30pm. You will have Saturday and Sunday off work. Pay is based entirely on experience.

Education Required:

High School diploma or equivalent

Minimum:

Skill in communicating clearly and effectively using standard English in written, oral, and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties.

Experience Required:

1-2 years as medical

Front Desk Clerk/Referral Clerk Required:

Knowledge of Medical Terminology Certifications Required:

BLS Certification Special Skills Minimum:

Basic computer skills and the ability perform basic math computation. Excellent customer service and communication skills. Ability to speak, articulate, and be understood clearly. Join our team as a Front Desk Coordinator where you will play a vital role in delivering exceptional patient care through advanced imaging technology at our Southaven location. Benefits We offer a generous package including: Insurance premium paid 100% by employer for employee & dependents Health Reimbursement Account Life insurance, STD, and LTD with all basic options paid for by employer 100% 401k Bonuses Profit-Sharing Scrubs provided, if interested

Job Type:

Full-time Pay:

$18.00 - $20.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) AD&D insurance Bereavement leave Dependent health insurance coverage Disability insurance Family leave Free parking Health insurance Life insurance Paid time off Retirement plan Uniform allowance Application Question(s): Please explain any gap in your employment history.

Education:

High school or equivalent (Required)

Experience:

Medical Clinic Front Desk:

2 years (Preferred) Shift availability: Night Shift (Required) Ability to

Commute:

Southaven, MS 38671 (Required)

Work Location:

In person