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Lane And Associates
Traveling New Patient Coordinator
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Job Description
We are currently seeking a Traveling New Patient Coordinator to support our Orthodontic department. This pivotal role will involve traveling between our Fuquay, Garner, Durham and Cary office locations, following the Orthodontist to assist with new patient consultations.
Office toursTreatment and financial overviewTaking initial records (photos, X-rays, etc.)Scheduling bonding and recall appointmentsSending patient and doctor correspondencePrepare and present bonding contracts:
Set up contracts prior to bonding appointmentsReview financial agreements and collect paymentsPost payments, submit insurance claims, and set up auto-draftsMaintain and manage patient reports and appointment confirmationsSchedule ongoing maintenance and follow-up appointmentsMonitor and respond to office emailsSupport other administrative and clinical tasks as needed
Competitive Pay!
Comprehensive Benefits Package including Medical, Dental, Vision, Life, FSA, and more!401(k) with Employer contribution available after just 90 days!
Quarterly Performance Bonuses!
Off at 2PM on Fridays!
Uniform Allowance!
Paid Time Off + Paid Holidays!
Fun Company Events & Marketing Campaigns Throughout the Year!
Volunteer Opportunities with our Smile Squad Earn Rewards & Prizes!
Birthday & Work Anniversary Surprises from Ownership!
Employee Assistance Program!and so much more!
Position Overview:
As a Traveling New Patient Coordinator, youll be the friendly, knowledgeable first point of contact for new Orthodontic patients. Youll play a vital role in welcoming patients, explaining treatment options, coordinating care, and ensuring a smooth and professional experience across both office locations.Key Responsibilities:
Conduct new patient consultations including:Office toursTreatment and financial overviewTaking initial records (photos, X-rays, etc.)Scheduling bonding and recall appointmentsSending patient and doctor correspondencePrepare and present bonding contracts:
Set up contracts prior to bonding appointmentsReview financial agreements and collect paymentsPost payments, submit insurance claims, and set up auto-draftsMaintain and manage patient reports and appointment confirmationsSchedule ongoing maintenance and follow-up appointmentsMonitor and respond to office emailsSupport other administrative and clinical tasks as needed
What We're Looking For:
A positive, energetic team player with exceptional customer service skillsStrong organizational, planning, and communication abilitiesAbility to thrive in a fast-paced, multi-location environmentProfessional appearance and demeanorProficiency with dental software and general computer applicationsQualifications:
High School Diploma or GED (required)12 years of dental experience (required)Orthodontic experience (preferred)NC X-Ray Certification (required)Ability to lift up to 1520 lbsReliable transportation and willingness to travel between assigned officesWhy Lane & Associates?Competitive Pay!
Comprehensive Benefits Package including Medical, Dental, Vision, Life, FSA, and more!401(k) with Employer contribution available after just 90 days!
Quarterly Performance Bonuses!
Off at 2PM on Fridays!
Uniform Allowance!
Paid Time Off + Paid Holidays!
Fun Company Events & Marketing Campaigns Throughout the Year!
Volunteer Opportunities with our Smile Squad Earn Rewards & Prizes!
Birthday & Work Anniversary Surprises from Ownership!
Employee Assistance Program!and so much more!
Benefits
- Paid Time Off (PTO)
- 401(k) Plans
- Other Retirement and Savings
- Health and Wellness Programs