A Clinical Coordinator coordinates operations and oversees medical assisting staff in a clinic or medical department. Responsibilities include supervision of day-to-day operations, management of business aspects, HR duties within the team.
Patient Services Coordinator Novant Health - 3.7 High Point, NC Job Details Part-time 11 hours ago Benefits Tuition reimbursement Loan forgiveness Opportunities for advancement Qualifications Customer communication Patient scheduling systems Maintaining patient confidentiality Practice management software Patient demographics Medical coding experience in physician offices Medical coding experience in outpatient clinics Medical scheduling High school diploma or GED Medical records Payment posting in medical billing systems Computer skills Cross-functional collaboration Managing patient records Medical terminology
Full Job Description What We Offer:
Patient Services Coordinator Position:
Patient Services Coordinator IV Location:
High Point, NC Department:
Spine Specialist Clinic Employment Type:
Part-Time, 24 hours per week /
Tue,Wed,Thu, No Weekends/No Holidays What You'll Do:
Serve as a super-user for EPIC systems, providing practice support and handling miscellaneous work queues. Scheduling & Authorizations. Coordinate patient appointments, Referrals, and follow-ups to ensure seamless care delivery. Back up-front desk coverage. Foster a welcoming environment, making every patient feel valued and heard. Manage patient records, insurance information, and billing processes with accuracy and confidentiality. Be a liaison between patients, healthcare providers, and administrative staff to facilitate effective communication.
What We're Looking For:
High School Diploma or GED. Minimum of 3 years' experience in a medical office setting
REQUIRED.
Other related experience may be considered in lieu of medical office experience. Proficiency in EPIC systems and understanding of CPT and ICD9-CM coding. Strong organizational, problem-solving, and communication skills. Ability to adapt to changing priorities and work collaboratively in a diverse team. Why Join Novant Health? Be part of a diverse and inclusive team committed to delivering exceptional care. Access to career advancement opportunities and continuous learning. Benefit from our tuition reimbursement and loan forgiveness programs. Contribute to a culture that values teamwork, community involvement, and the principle of "First Do No Harm".
What We're Looking For:
Education:
High School Diploma or GED, required.
Experience:
Three years of experience in a medical office setting, required. Other related experience may be considered in lieu of medical office experience. Additional Skills (required): Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires understanding of CPT and ICD9-CM coding processes. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty. Additional Skills (preferred): Proficient in the use of all computer software utilized in the practice.
