Job Overview:

We are seeking a detail-oriented and organized Dental Insurance Coordinator to join our team. The ideal candidate will manage insurance processes, verify patient coverage, and ensure accurate billing using Dentrix and CDT coding standards . Prior dental office experience and a strong familiarity with HIPAA regulations are essential. The Insurance Coordinator plays a vital role in streamlining claims processing, minimizing outstanding accounts receivable, and enhancing patient satisfaction through transparent financial coordination.

Duties & Responsibilities:

Insurance Verification:

Verify patient insurance benefits accurately prior to appointments and update coverage details in Dentrix.

Claims Management:

Submit dental claims, track progress, and aggressively follow up on unpaid, delayed, or denied claims.

Coding Compliance:

Utilize current ADA CDT coding to ensure precise billing and documentation for all dental services rendered.

Patient Financial Services:

Assist patients with insurance-related inquiries, pre-determinations, and out-of-pocket cost estimates.

Records Maintenance:

Maintain detailed, organized, and compliant dental records related to insurance ledger entries.

Team Collaboration:

Support front desk and clinical staff by providing accurate financial and verification documentation.

Regulatory Compliance:

Adhere strictly to HIPAA regulations to maintain patient confidentiality and stay updated on changing insurance policies.

Requirements & Qualifications:

Experience:

Proven administrative experience in a dental office setting is required.

Software Mastery:

Proficiency with Dentrix practice management software is highly preferred.

Technical Knowledge:

Strong understanding of dental terminology, managed care plans (PPO/HMO), and ADA CDT coding.

Skills:

Excellent organizational skills, high attention to detail, and strong professional communication skills.

Work Style:

Ability to work independently, problem-solve claim issues, and collaborate effectively in a fast-paced environment.

Compensation & Benefits:

All benefits start after the successful completion of a 90-day probationary period .

Financial Incentives:

Performance-based bonus system (BAM).

Retirement:

Simple IRA with a 3% employer match through Edward Jones.

Health & Wellness:

Healthcare reimbursement program and a Planet Fitness membership.

Paid Time Off:

PTO that accrues per pay period and increases year-over-year based on tenure.

Dental Care:

Free in-house dental care (excluding any outside lab fees).

Pay:

$20.00 - $25.00 per hour Expected hours: 32.0 - 40.0 per week

Benefits:

Dental insurance Paid time off Retirement plan

Experience:

Insurance Coordinating:

1 year (Preferred)

Dental Admin:

1 year (Required)

Work Location:

In person