This is a Critical Role in Patient Care, Practice Flow, and Helping People Feel Seen and Supported. As the first point of contact, you will have the opportunity to create a welcoming and engaging environment. Whether a patient is calling for the first time or checking in for their tenth visit, you're the voice who makes them feel welcomed, remembered, and supported. At Anthrokinetics Physio Lab , that voice could be yours. We're looking for a Full-Time Patient Care Coordinator who brings warmth, focus, organization, and confidence to every interaction. Someone who aims to create an exceptional experience from the first phone call through every visit that follows. You'll help prospective clients take the next step, keep the clinic running smoothly, communicate with an active and motivated patient population, and play an important role in the growth of a new Physical Therapy and movement health practice . This is an especially exciting opportunity because you will be the first employee joining the clinic . As Anthrokinetics grows, this position has the potential to grow with it, including the opportunity to take on greater responsibility and potentially develop into an Office Manager role . If you are excited about being the first point of contact in a high-tech lab directed at helping people move pain free, please apply! Why This Role Matters You'll be the first impression and one of the most important connections our clients have with the practice. From the first inquiry, scheduling an evaluation, welcoming someone into the clinic, coordinating their appointments, and following up throughout their experience, you'll help patients feel confident about choosing Anthrokinetics Physio Lab. You'll also have the opportunity to directly influence the growth and organization of a newer private practice. Anthrokinetics Physio Lab opened in May 2026 and is continuing to expand. Today, the clinic is operated by a solo provider, with plans to eventually add several additional providers and support team members. For the right person, this means joining early enough to help shape how the front office operates and building a career alongside the practice. If you enjoy solving problems, connecting with motivated people, creating organized workflows, and helping prospective patients become committed clients, you could be an excellent fit here. Anthrokinetics is seeking someone who is intrinsically motivated by the core concept of improving health through better movement , and feels comfortable enough to communicate that to the community. What You'll DoNew Patient Conversions & Scheduling Convert incoming inquiries and leads into scheduled evaluations. Respond quickly, professionally, and warmly to prospective patients by phone and email. Follow up consistently with leads who have expressed interest in care. Help prospective patients understand the next steps and feel confident scheduling. Manage appointment scheduling and maintain an organized clinic calendar. Support a strong, steady schedule that helps patients remain engaged in their care. Track lead activity and communication using the clinic's CRM. Help improve lead-to-evaluation conversion as the clinic continues growing. Patient Communication & Experience Welcome patients and create a friendly, professional clinic experience. Check patients in and out efficiently. Answer questions and provide clear communication about appointments and clinic processes. Follow up with patients regarding scheduling, missed appointments, and upcoming visits. Help patients feel remembered, supported, and confident throughout their experience with the clinic. Front Office Operations Monitor the schedule and communicate changes with the provider throughout the day. Maintain accurate and organized patient information within the EMR and CRM. Help keep clinic communication, scheduling, and administrative workflows organized. Use Google Workspace for day-to-day communication and administrative tasks. Use GoHighLevel CRM to manage leads, follow-up, and patient communication. Support the development of front-office systems as the clinic expands. Help identify opportunities to improve the patient experience and clinic operations. Supporting Clinic Growth Because you'll be joining Anthrokinetics during an important stage of growth, this role goes beyond traditional front desk responsibilities. You'll have the opportunity to: Help build and improve administrative systems. Support lead conversion and patient acquisition efforts. Contribute ideas that improve the patient experience. Take on additional responsibility as the clinic grows. Potentially develop into an Office Manager or leadership position as additional providers and support staff are hired. You're a

Great Fit If You:

Have 1-2+ years of healthcare, front office, Patient Care Coordinator, or similar experience . Have worked in an outpatient medical clinic, Physical Therapy practice, wellness center, med-spa, gym, or similar environment . Have experience working with an EMR system . Communicate with clarity, warmth, and confidence, especially over the phone. Are comfortable following up with prospective patients and helping convert inquiries into scheduled evaluations. Can confidently manage multiple priorities while staying organized. Enjoy solving problems and making systems run smoothly. Are comfortable learning and using web-based technology, including Google Workspace and CRM systems such as GoHighLevel . Have a genuine interest in healthcare, fitness, movement, or wellness. Enjoy working with active, motivated patients. Want to join a growing practice where your role can evolve as the company grows. Experience in an out-of-network or cash-pay healthcare setting is strongly preferred. What's In It for

You Pay:

$20-$25 per hour based on experience , approximately $41,600-$52,000 annually

Schedule:

Full-Time, Onsite, Monday-Friday Current clinic hours are approximately 10:00 AM-7:00 PM , with the final Patient Care Coordinator schedule to be discussed during the interview process. An earlier schedule, potentially beginning around 9:00 AM and ending between 5:00-6:00 PM , may be considered. Perks & Benefits Competitive compensation Training and professional development Wellness resources Employee discounts Access to modern gym and training technology for personal use Opportunities for advancement Performance-based bonus opportunities Opportunity to grow into greater responsibility and compensation as the clinic expands Potential pathway toward an Office Manager role Why Join Anthrokinetics Physio Lab? Anthrokinetics Physio Lab is building a different kind of Physical Therapy and movement healthcare experience. We combine an innovative care delivery model with a state-of-the-art performance lab to enhance diagnostics and measure outcomes And because this is still a new and growing practice, you won't simply step into a position where everything has already been decided. You'll have the opportunity to grow with the clinic. You will be joining as the first employee , working directly alongside the owner as the practice builds its team, systems, and patient experience. Over time, the clinic plans to add 3-4 additional providers and 2-3 additional support team members , creating meaningful opportunities for advancement for someone who wants to take ownership and grow professionally. We're looking for someone who wants more than a front desk position. We're looking for someone who wants to become an important part of what Anthrokinetics Physio Lab is building. We're scheduling interviews now and moving quickly. This is a rare chance to get in early at a growing private practice and build your role alongside it. If you want a position where people notice your effort, patients feel your impact, and you have a real path forward: Apply today and let's talk.

Pay:

$20.00 - $25.00 per hour

Benefits:

Employee discount Opportunities for advancement Application Question(s): How many years of front desk, Patient Care Coordinator, or healthcare administrative experience do you have? Have you previously worked in an outpatient medical practice, Physical Therapy clinic, wellness center, med-spa, gym, or similar healthcare environment? Please describe. Do you have experience using EMR systems, Google Workspace, or CRM platforms? If yes, which systems have you used? Do you have experience contacting prospective patient leads and converting them into scheduled evaluations, consultations, or appointments? Please describe. Do you have experience working in an out-of-network or cash-pay healthcare setting? Are you comfortable following up with leads by both phone and email? Are you willing to undergo proven sales and communication training to improve lead conversion and evaluation scheduling? Is there anything you would like to share that you feel makes you a uniquely good fit for this particular role in this setting?

Work Location:

In person