Job Summary:

The Patient Access Coordinator will serve as the first point of contact for patients, assisting them with scheduling appointments, managing insurance information, and ensuring a smooth registration process. This role is essential in creating a positive patient experience from the moment they reach out to us.

Key Responsibilities:

Greet patients and families, providing excellent customer service and addressing inquiries. Schedule and confirm patient appointments, consultations, and follow-ups efficiently. Verify insurance coverage and assist patients with registration and billing inquiries. Maintain accurate and confidential patient records using the electronic health record (EHR) system. Collaborate with healthcare providers and staff to facilitate seamless patient access to services. Ensure compliance with HIPAA and other regulatory requirements. Assist in resolving patient issues or concerns promptly and professionally.

Qualifications:

High school diploma or equivalent. Previous experience in healthcare or patient coordination is a plus. Strong communication and interpersonal skills. Excellent organizational and time management abilities. Ability to work independently and as part of a team. Ability to maintain strict confidentiality. Proficiency in electronic health records (EHR) systems is advantageous.

What We Offer:

Competitive salary and benefits package. A supportive and friendly work environment. Opportunities for professional development.

Location:

Boone County Health Center •

Patient Financial Services Schedule:

Part Time, Float, Varies; Includes days, nights, weekends