Key Responsibilities:

Be the Anchor of the

Surgical Journey Flexible & Mobile:

Willingness to travel between office locations and adapt to a flexible schedule based on physician's locations.

Patient Engagement:

Meet with patients in person, over the phone, or via telehealth to guide them through their surgical process.

Procedure Planning:

Clearly explain surgical procedures, insurance benefits, authorization requirements, and policy guidelines to patients.

Surgical Scheduling:

Coordinate surgery dates based on physician availability and operating room schedules. Communicate with hospitals and imaging departments to secure appointments and send necessary documentation.

Pre/Post-Op Coordination:

Schedule all pre- and post-operative visits with physicians, PAs, or nurses to ensure continuity of care.

Collaborative Case Management:

Coordinate co-surgical cases with referring physician offices and maintain open lines of communication.

Patient Communication:

Respond promptly to patient calls and emails, providing timely updates and support.

Financial Coordination:

Collect applicable fees prior to surgery and ensure patients are informed about their financial responsibilities.

EMR Documentation:

Maintain accurate and detailed records of all patient interactions and updates in the electronic medical record system.

Schedule Optimization:

Review and adjust physician schedules to maximize efficiency and patient access.

Administrative Support:

Enter and update templates for office hours, on-call schedules, and meetings. Schedule internal meetings as needed.

Care Team Communication:

Send consultation and post-op notes to referring providers to ensure coordinated care.

Insurance Management:

Initiate and follow up on insurance authorizations, verify eligibility, and communicate financial details to patients. What We're Looking For in

Our Ideal Surgical Coordinator:

Compassionate & Patient-Focused:

You bring warmth, empathy, and a supportive presence to every patient interaction, guiding them with care throughout their treatment journey.

Exceptional Communicator:

You're confident and professional when engaging with physicians, patients, and colleagues, ensuring clarity and collaboration across all touchpoints.

Detail-Oriented & Organized:

You thrive on precision and structure, knowing that the smallest details can make the biggest difference in patient care.

Team Player Across Departments:

You work seamlessly with front desk staff, the customer care team, billing, nursing, and credentialing—because great care is a team effort.

Flexible & Reliable:

Whether it's jumping in at the front desk, assisting with calls, or supporting the back office during busy times, you're ready to lend a hand wherever needed.

Compensation & Benefits:

Pay Range:

$24-$26 an hour the starting rate within this range for this role varies depending on a number of factors, including a candidate's qualifications, skills, competencies, experience, and location. Medical, Dental, Vision, Life, HSA and Long-Term Disability insurance 401k and Profit sharing Paid Time Off Mileage Reimbursement Contribution to Health Benefits Company Discounts on

Products & Services Job Type:

Full-time Job Type:

Full-time Pay:

$24.00 - $26.00 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Experience:

surgical scheduling: 3 years (Required) Ability to

Commute:

Egg Harbor Township, NJ 08234 (Required)

Work Location:

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