Essential Functions and Accountabilities:

Welcomes and greets all patients and visitors. Comforts patients by anticipating their anxieties and answering their questions. Follows provider appointment templates and guides patients through their visit. Assesses schedule conflicts and problems with recommendations for solutions. Collects payments as required; works with Finance to ensure all insurance information is entered and up to date. Works closely with patient's care team to coordinate total patient care. Processes medical records requests. Handles administrative tasks such as filing, sorting faxes, and answering phones. Schedules and confirms appointments. Works with other departments to ensure the office is in excellent condition. Supports office by ordering supplies and maintaining the front desk and waiting room areas.

Academic Training:

High School Diploma or equivalent (GED)•required Associate's degree•a plus

Area:

Administrative Management or other related field

Position Requirements/Experience:

1+ years practical experience working in a similar position Experience in a patient-facing role•preferred Experience working in medical/healthcare industry 2+ years practical experience working in a customer service setting

Technical Skills:

Proficient computer skills (Microsoft Office). Keyboard skills of 25 words required. Experience with medical office software program(s) (EMR's) preferred. IVI-RMA offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week. (This may not be offered for temporary employment) Medical, Dental, Vision Insurance Options Retirement 401

K Plan Paid Time Off & Paid Holidays Company Paid:

Life Insurance & Long-Term Disability & AD&D Flexible Spending Accounts Employee Assistance Program Tuition Reimbursement About IVIRMA Global:

IVIRMA is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, IVIRMA embraces the great responsibility of advancing the field of human reproduction. IVIRMA Innovation, as one of the pillars of IVIRMA Global, is a renowned leader in fertility research and science.

Check out our websites at:

https://rmanetwork.com/ & https://www.ivirma.com/ EEO \"IVIRMA is an

Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind:

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