Patient Care Coordinator (Medical Office) (Full-Time or Part-Time) Brick Psychiatric Services is a long-established, physician-owned outpatient psychiatry practice that has proudly served the community for over 26 years. We are seeking an organized, compassionate, and motivated Patient Care Coordinator to join our growing team. This is more than a front desk position. As one of the first points of contact for our patients, you will play an essential role in creating a welcoming, supportive experience while helping our office operate efficiently. Whether you're an experienced medical office professional or someone eager to build a long-term career in behavioral healthcare, we provide the training and support to help you succeed. If you enjoy working independently, thrive in a collaborative environment, and take pride in delivering exceptional service, we'd love to hear from you. What You'll Do Welcome patients and create a positive first impression Answer incoming phone calls and respond to patient inquiries professionally Schedule and coordinate patient appointments Verify insurance eligibility and benefits Obtain prior authorizations Collect copayments and process patient paperwork Manage medical records, scanning, and document organization Assist with billing-related administrative tasks Maintain office supplies and inventory Support providers and staff with day-to-day office operations Help ensure an organized, efficient, and patient-focused practice What We're Looking For We're looking for someone who is: Organized and detail-oriented Compassionate and patient-centered An excellent communicator, especially with patients experiencing mental health challenges Professional, dependable, and punctual Able to work independently with minimal supervision A quick learner who takes initiative Comfortable multitasking in a fast-paced medical office Positive, team-oriented, and eager to grow with our practice Preferred Qualifications Experience is preferred but not required. We are happy to train the right candidate who is motivated, dependable, and excited to learn.

Preferred experience includes:

Medical office administration Insurance verification Prior authorizations Electronic Medical Records (EMR) Medical scheduling and patient coordination Why Join Brick Psychiatric Services? Physician-owned outpatient psychiatry practice No emergency department or hospital-based patient care Supportive physicians and collaborative team environment Calm, professional workplace Modern technology and efficient workflows Established practice serving the community for more than 20 years Opportunity to work with innovative treatments including TMS and Spravato Flexible full-time and part-time opportunities Genuine opportunities for professional growth and advancement The right candidate will have the opportunity to grow into leadership and specialized roles, including Office Manager, Billing Coordinator, Practice Administrator, or TMS Coordinator. Benefits Competitive compensation commensurate with experience and qualifications Paid training Flexible scheduling Paid Time Off (PTO) Paid Sick Time Opportunities for advancement Schedule Full-time and part-time positions available Monday through

Thursday:

Full day

Friday:

Half day No evenings or weekends Compensation Competitive compensation commensurate with experience and qualifications. If you're looking for a long-term opportunity with a supportive team where your work truly makes a difference in patients' lives, we'd love to hear from you. Apply today and become part of the next chapter of Brick Psychiatric Services.

Pay:

From $19.00 per hour

Work Location:

In person