Patient Care Coordinator Core Care Plus Rehab, LLC Maywood, NJ Job Details Full-time $23 - $28 an hour 16 hours ago Benefits Health insurance Employee discount Professional development assistance Qualifications Patient scheduling systems Medical scheduling Attention to detail Clinical information systems Empathy Full Job Description We are seeking a warm, organized, and proactive Patient Care Coordinator to manage the front-line operations of our practice. This is a full time position. You are the first face and voice our patients interact with during their recovery journey. This is not an entry-level reception role . We are looking for someone who already understands the fast-paced flow of a musculoskeletal clinic, knows how to handle high daily patient volume, and can confidently manage high-frequency scheduling without letting care plans drop off.

Primary Responsibilities Front Desk Operations:

Warmly greet patients, manage intake forms, check patients in/out, and maintain a clean, welcoming reception area.

Active Schedule Management:

Schedule multi-visit care plans, manage cancellation/wait lists, and follow up with unscheduled patients to keep them on track with their treatment goals.

Insurance & Payments:

Collect co-pays, deductibles, and co-insurance at the time of service; verify patient eligibility prior to initial evaluation.

Therapist Liaison:

Work closely with our physical therapy team to ensure patient flow stays on schedule and authorization limits are tracked. Required Qualifications (Strictly Enforced)

Required Experience:

Minimum 2-3 years in a Physical Therapy, Chiropractic, Orthopedic, or Pain Management office. (Resumes without relevant outpatient clinic experience will not be reviewed.)

High-Volume Scheduling:

Proven ability to manage multi-therapist schedules and keep cancellation rates low.

Communication Skills:

Empathetic listener who can interact comfortably with patients in physical pain while keeping clinic boundaries firm.

Tech Savvy:

Familiarity with outpatient EMR/scheduling platforms (Prompt or WebPT are preferred). How to Apply To be considered for this position, please submit your resume along with a cover letter explaining why you are interested in this position. Applications without a cover letter either in the resume or uploaded separately will not be reviewed

Pay:

$23.00 - $28.00 per hour

Benefits:

Employee discount Health insurance Professional development assistance Application Question(s): Have you worked in a physical therapy office before? Have you used Prompt, WebPT, or similar EMR software?

Experience:

Medical office: 2 years (Required) Ability to

Commute:

Maywood, NJ 07607 (Required)

Work Location:

In person