Overview We are seeking a dedicated and detail-oriented Referral Coordinator to join our Oncology/Hematology healthcare team. The ideal candidate will possess strong organizational, multitasking, communication and interpersonal skills. As a Referral Coordinator, you will be responsible for managing the referral process from start to finish, ensuring patients are directed to the appropriate specialists for services efficiently and accurately.
Core Responsibilities:
Primarily responsible for managing the referral process from start to finish, ensuring patients are directed to the appropriate specialists or services efficiently and accurately. Verify referral requests, ensure all necessary information is included and process as urgent or routine. Obtain pre-authorization for specialist visits if necessary. Arrange and coordinate patient appointments with specialists, or other healthcare services, as ordered by Provider. Serve as a direct link between patients and the referral office to provide any updates needed. Maintain and update patient records, including referral documentation, communications and appointment status, ensuring HIPAA compliance. Address any barriers to care to prevent delays and connect patient to assistance if needed. Other duties assigned by
Management Qualifications:
High school diploma or GED is required. An associate degree or health care experience is preferred. Proficiency with Electronic health records and Microsoft office. Knowledge of medical terminology, healthcare networks, and HIPAA regulations. Strong organizational, multitasking, communication and interpersonal skills are essential to manage patient interactions and provider coordination effectively. This role is under the
Front Office Management Pay:
$18.80 - $22.00 per hour
Benefits:
401(k) Dental insurance Disability insurance Health insurance Health savings account Paid time off Vision insurance