Enter orders via CRM from information in Epic Education calls via Epic Schedule patients in Epic for education Forward the patient to the Scheduling Department once the paperwork has been completed in Epic Call patients to prompt them to complete paperwork via Epic and troubleshoot any questions/issues Set up HST units when necessary Download HST units when necessary Compile HST paperwork and scan it into Epic when necessary Update "opportunities" status in CRM Update "call" notes via CRM Schedule HST patient's appointments via CRM Other duties as assigned by the
Manager Qualifications:
High School or GED equivalent preferred Must have proven organizational skills Minimum 1-year customer service experience Strong communication and computer skills are a MUST The ability to adapt to change and to multi-task is crucial for this position Multilingual (English and Spanish) - preferred
Schedule and Benefits:
Monday through Friday 8:30 AM to 5 PM PTO and SICK offered 401k Health, Dental, and Vision Insurance offered
Job Type:
Full-time Pay:
$21.00 - $24.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Are you able to work Monday through Friday from 8:30 AM to 5 PM?
Experience:
Medical office: 1 year (Preferred) Ability to
Commute:
Mineola, NY 11501 (Required) Ability to
Relocate:
Mineola, NY 11501: Relocate before starting work (Required)