Smiles 4 A Lifetime has proudly served our community and cared for generations of patients for more than 35 years. We are a family-oriented dental practice built on long-standing patient relationships, excellent care and teamwork. We are looking for an experienced, dependable, and personable Front Desk Administrator who has a passion for excellence in patient care and patient communication. Our ideal candidate understands that the front desk sets the tone for the entire patient experience. We are looking for someone who is organized, welcoming, comfortable communicating with patients, and able to work collaboratively with the clinical and administrative team.

Schedule Monday:

9:00 AM-6:15

PM Tuesday:

9:00 AM-6:30

PM Wednesday:

12:00 PM-8:30

PM Thursday:

Potential future hours

Friday:

9:00 AM-4:00

PM Sunday:

One Sunday per month is required, 8:30 AM-4:30 PM Key Responsibilities The Front Desk Administrator will help manage the patient experience and daily administrative flow of the practice, including: Answering and responding to patient calls, texts, and emails Scheduling and confirming appointments Checking patients in and ensuring required information is current Checking patients out and collecting payments Verifying dental insurance and patient benefits Sending new-patient information and following up on required paperwork Managing continuing-care/recall lists and contacting patients who are due Reviewing referral and specialist lists and following up as needed Checking in and tracking laboratory cases Importing patient photos, X-rays, and specialist reports Scanning and maintaining patient documents Sending thank-you correspondence to new patients and get-well cards when appropriate Completing end-of-day responsibilities, including running day sheets and reconciling daily payments Who We're Looking For We are looking for someone who: Provides exceptional customer service and genuinely enjoys working with patients Communicates professionally and compassionately in person, by telephone, text, and email Is dependable, organized, and attentive to detail Can confidently manage multiple priorities in a busy dental environment Understands the importance of accurate scheduling and documentation Is comfortable discussing balances and collecting patient payments Works well as part of a close-knit, family-oriented team Takes ownership of responsibilities and follows through Values consistency, accountability, and excellent patient care If you are looking to join an established dental practice where patients are treated like family and team members support one another, we would love to hear from you. Join Smiles 4 A Lifetime and help us continue a tradition of exceptional patient care that has lasted more than 35 years.

Pay:

$25.00 - $27.00 per hour

Benefits:

401(k) Dental insurance Free parking Health insurance Opportunities for advancement Vision insurance

Work Location:

In person