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Point Zero Acupuncture

Front Desk & Patient Coordinator (or Medical Assistant)

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Job Description

Small Acupuncture Practice Specializing in Orthopedic & Neurological Care We are a focused, patient-centered acupuncture clinic dedicated to helping people recover from orthopedic injuries, manage neurological conditions, and improve long-term function and quality of life. We are seeking a reliable, warm, and organized individual to join our team as Front Desk & Patient Coordinator (this role may also be titled Medical Assistant depending on experience and responsibilities). This is a key support position that keeps our clinic running smoothly and ensures every patient feels welcomed, cared for, and well-coordinated throughout their treatment journey. Key Responsibilities
  • Greet patients warmly upon arrival and create a calm, professional first impression
  • Manage patient check-in/check-out, collect payments, process charges, and handle basic billing inquiries
  • Schedule, reschedule, and confirm appointments with accuracy and courtesy
  • Maintain clean, prepared treatment rooms (including changing sheets and light room turnovers between patients)
  • Perform light administrative tasks such as filing, data entry, answering phones, responding to patient messages, and supporting day-to-day clinic operations
  • Coordinate patient flow to keep the schedule on time while maintaining a supportive atmosphere
  • Uphold patient privacy (HIPAA) and clinic standards at all times Ideal Candidate
  • Friendly, professional presence with strong interpersonal and communication skills
  • Reliable, detail-oriented, and comfortable multitasking in a small clinical setting
  • Experience in a medical, wellness, or front-desk role preferred (acupuncture, physical therapy, chiropractic, or similar healthcare environments a plus)
  • Ability to learn our scheduling and billing systems quickly
  • Comfortable with light physical tasks (room preparation and sheet changes)
  • Professional appearance and a genuine interest in supporting patients with orthopedic and neurological concerns
  • Ability to work independently while collaborating closely with the practitioner(s) Schedule & Compensation
  • Part-time:
    up to 25-30 hours per week
  • Flexible scheduling within clinic operating hours (exact days/hours to be discussed)
  • Pay commensurate with experience Why Join Us You will play an important role in a small, specialized practice where your organization and people skills directly improve the patient experience.
We value reliability, kindness, and clear communication.
Pay:
$17.00
  • $24.
00 per hour Expected hours: 25.0 per week
Work Location:
In person

Benefits

  • Flexible Work Schedules