Transform Youth and Family Counseling is seeking a compliance-forward, highly organized clinician to join our team in the newly created role of Site Manager for our Grants Pass location. This leadership position combines direct clinical care with a robust administrative, human resources, and facility management role. Operating on-site at our Grants Pass location, the Site Manager leads daily facility operations, supports staff onboarding and compliance, and oversees quality assurance for the building. A central function of this role is serving as the site's administrative operational lead, including managing non-clinical employee performance and performance improvement processes. The Site Manager works collaboratively with Clinical Supervisors while maintaining a clear boundary between administrative oversight and clinical supervision. This is a full-time, salaried exempt position requiring at least 32 hours per week. About Transform Youth and Family Counseling Our mission is to serve youth and their families by providing a safe, welcoming, and inclusive place for mental health treatment and wellness. Our vision is a community in which youth feel valued, understood, and empowered. We believe that providing mental health services and supports at the individual, family, and community level can ultimately transform lives. Our Values Transform Youth and Family Counseling lives by values that guide who we are as a team and how we show up in our community: Empowering youth voice: We believe all youth deserve to be heard, advocate for their needs, and collaborate on their treatment goals. Accessible, high-quality mental health services: We accept multiple insurances and offer sliding scales to keep services affordable and accessible.

Community engagement:

We work actively to reduce mental health stigma through community training, collaboration, and provider outreach.

Respect and equity for all:

We are an LGBTQIA+ inclusive, social justice-oriented practice where clients and staff are welcomed as their authentic selves.

Continuous growth:

We are committed to ongoing learning and challenging ourselves professionally and personally to best serve our community.

Reports To:

Associate Clinical Director and Practice Manager Weekly Schedule and Hours Breakdown 32-40 hours total on average

Direct Billable Client Contact:

12-16 hours per week

Client Documentation:

4 hours dedicated to clinical caseload

HR, Operations and Site Management:

12-20 hours dedicated to administrative leadership, staff support, chart audits, facility management, and required Leadership and Staff Meetings Key ResponsibilitiesHuman Resources and Personnel Management Serve as the primary administrative supervisor for employees assigned to the Grants Pass site, with responsibility for addressing attendance, scheduling, policy compliance, workplace conduct, and other non-clinical performance matters. Facilitate new employee onboarding at the Grants Pass site, including building tours, administrative setup, and paperwork completion before transitioning credentialing responsibilities to the Practice Manager. Track, assign, and manage regulatory and compliance-related HR trainings for site personnel. Oversee daily staffing logistics, including managing call-outs, office assignments, staff scheduling, EHR schedule updates, and maintaining an accurate master roster. Organize and administer Performance Improvement Plans (PIPs), disciplinary actions, and other administrative personnel processes in partnership with Clinical Supervisors to promote operational accountability while protecting the clinical supervisory relationship. Complete company-sponsored HR, leadership, and foundational clinical supervision coursework as part of ongoing professional development. Daily Facility and Administrative Operations Manage local vendor relationships, office supply procurement, and site bank cards for the Grants Pass location. Develop and maintain a thorough understanding of practice policies and procedures to serve as an on-site resource for staff. Maintain building safety and regulatory compliance by organizing emergency drills, coordinating fire inspections, and facilitating required safety trainings in accordance with Certificate of Approval and Oregon Health Authority requirements. Support site communication by maintaining shared calendars and staff communication spaces. Receive, document, triage, and coordinate resolution of staff and client complaints and grievances, escalating clinical, ethical, legal, safety, discrimination/harassment, and other high-risk matters to appropriate leadership. Quality Assurance and Compliance Perform regular chart audits for staff assigned to the Grants Pass office. Complete required ROADS updates at least every seven days. Monitor clinical hour requirements for therapists and support accurate administrative tracking. Clinical Duties Provide individual, family, and group therapy to youth ages 6-24. Complete clinical documentation in accordance with practice policies and applicable requirements.

Qualifications and Requirements Education and Credentials:

Master's-level clinician who is a registered QMHP, LPC, LMFT, LCSW, or board-registered associate.

Communication and Boundaries:

Excellent written and verbal communication skills with a strong foundation in establishing and maintaining professional boundaries.

Compliance and Operations:

A compliance-forward mindset with exceptional organizational skills, attention to detail, and leadership aptitude in human resources and facility operations.

Professional Growth:

Commitment to completing assigned leadership, HR, and supervisory training courses.

Confidentiality:

Demonstrates sound judgment and maintains strict confidentiality regarding employee, client, disciplinary, and organizational information.

Job Type:

Full-time Pay:

From $85,000.00 per year

Benefits:

401(k) matching Dental insurance Flexible schedule Health insurance Health savings account Paid time off Professional development assistance Vision insurance

Education:

Master's (Required) Ability to

Commute:

Grants Pass, OR 97526 (Required)

Work Location:

In person