A Healthcare Administrator directs and coordinates delivery of health care and medical services. Manages finances and recordkeeping and communications with medical staff. Works to improve quality and efficiency. May run smaller medical practices or work in specialized areas within large hospitals or health care systems.
We are a well-established, multi-location dental organization committed to providing exceptional patient care throughout South Central Pennsylvania. Our team is dedicated to creating a welcoming environment for patients while fostering a positive, collaborative workplace for our employees. We are currently seeking a Full-Time Practice Administrator to join our growing leadership team. About the
Role:
This position is responsible for ensuring the practice operates efficiently while supporting an outstanding patient experience and a positive team culture. The Practice Administrator oversees day-to-day business operations, partners with clinical and administrative teams, and helps drive operational excellence. Key Responsibilities Foster a positive, supportive, and team-oriented culture. Lead by example through exceptional customer service and professionalism. Collaborate with providers, clinical staff, treatment coordinators, and administrative team members. Partner with leadership to support operational goals and practice performance. Develop and monitor office production goals and review schedules for efficiency. Track key performance indicators (KPIs) to identify opportunities and recognize success. Partner with Human Resources to recruit, onboard, and develop team members. Manage employee performance, coaching, and conflict resolution. Conduct performance evaluations for direct reports. Provide treatment coordinator coverage as needed. Monitor clinical workflow and office efficiency. Address patient referrals, reviews, and concerns promptly. Coordinate office training and professional development opportunities. Ensure the office maintains a professional, organized environment. Coordinate vendor relationships, maintenance, and facility needs. Establish and monitor operational goals with leadership. Ensure compliance with HIPAA, OSHA, and organizational policies. Benefits We offer a competitive compensation and benefits package, including: Medical and vision insurance Employer-sponsored dental coverage 401(k) with company match Paid time off and paid holidays Life and disability insurance options Bonus Opportunities Professional development and advancement opportunities
Qualifications Required:
Bachelor's degree in business, Healthcare Administration, or a related field, or an equivalent combination of education and experience. Previous management or leadership experience. Experience in medical or dental practice. Proficiency with Microsoft Office (Excel, Word, Teams). Preferred Experience with practice management and HRIS software, such as Paylocity. What We're Looking For Exceptional leadership and customer service skills. Strong organizational and time management abilities. Ability to manage multiple priorities in a fast-paced environment. Excellent verbal and written communication skills. High level of professionalism, accountability, and attention to detail. If you're passionate about leading teams, improving operations, and making a positive impact on patients and employees alike, we'd love to hear from you!
Pay:
$60,000.00 - $70,000.00 per year
Benefits:
401(k) matching Continuing education credits Dental insurance Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Vision insurance Application Question(s): Do you have prior experience managing a dental or medical practice? How many years of management or leadership experience do you have? Do you have prior experience in a management or supervisory role? If so, how many direct reports have you managed? This job requires you to work in person. Do you plan to work and live in Pennsylvania? What do you think is the most important characteristic or skill for someone to possess when being a manager/leader?
