What You'll Do:

Virtual Front Desk Support:

Provide exceptional support to our Psychotherapy practice, assisting with client bookings, payments, and managing intake & consent forms.

Client Interaction:

Answer client calls and emails, and process payments at the end of sessions with professionalism and compassion.

Quality Assurance:

Ensure all administrative tasks are completed accurately, including follow-ups on payments, securing payment information, and uploading secure documents. Manage booking software, including schedules and treatments offered. To Succeed in

This Role:

You will excel if you possess excellent communication skills and the ability to lead and promote the vision of the clinic. You must be extremely organized, thinking 10 steps ahead, with the ability to see the big picture with an entrepreneurial mindset. You have a passion for helping others, as you will be the primary point of contact for our clients. You are able to use technology platforms, such as

Google Workspace Apps, Dropbox and Simple Practice Qualifications:

2-3 years of experience in Client Care and Customer Service, preferably in a medical office at the front desk. Psychology undergraduate students and graduates are welcome to apply!

Skills & Attributes of Our Ideal Candidate:

Dynamic, self-motivated individual with the ability to work independently, proactively, and well under pressure. Strong communication skills with the ability to communicate professionally and compassionately. Confidence in sharing ideas and constructive feedback to help us grow. Ability to juggle multiple projects simultaneously, meeting deadlines and keeping promises. Tech-savvy, with experience using Google Drive Suite, Gmail, Dropbox, Mac, and Windows. An appetite for innovation and simplicity with a strong process orientation. Ability to work autonomously and collaboratively with a talented team.

Application Process:

Please submit a cover letter with your resume. For more info on our practice, check out our website: wwwdrshannonodell.com or email at drshannonodell@outlook.com. Accommodations available upon request.

Pay:

From $25.00 per hour Expected hours: 2.0 - 6.0 per week

Work Location:

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Administrator/Clinic Coordinator for Psychology Practice