Clinical Program Manager, Enhanced Care Management Wayfinder Family Services - 2.6 Martinez, CA Job Details Full-time $85,000 - $90,000 a year 22 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Tuition reimbursement Paid time off Vision insurance 401(k) matching Loan forgiveness Referral program Qualifications Clinical staff performance evaluation Contract management Strategic goal setting Strategic management Team member evaluation Program management Clinical compliance checks Managed care Clinical program policy development Social service program performance evaluation Social service program staff supervision Contract performance monitoring Performance feedback (performance evaluation method) Mid-level Mental health resources facilitation Social service program quality assurance Clinical program monitoring Care plan development Client referral services Patient care leadership Social service program compliance monitoring Patient charting Implementation of strategic initiatives Social work care coordination Clinical documentation standards Case service coordination Impact program evaluations Policy Development Process program evaluations Clinical program staff coordination Full Job Description At Wayfinder Family Services , we understand the unique challenges facing some of our state's most vulnerable children, youth and adults. Those with disabilities, those without a home of their own, those who have been abused and many, many more. We answer the call for them. We believe in the amazing potential in, and for, each and every one of them. And, together, we find a way to turn that potential into reality.

Program and Role Summary:

The primary focus on the Clinical Program Manager is to ensure the quality of services provided by the ECM Services Unit that addresses the clinical and non-clinical circumstances of high-need clients enrolled in Medi-Cal managed care. The supervisor works under the direction of the Community Mental Health Program Director. ECM services provide a whole-person approach to children, youth and families experiencing complex medical and psychosocial challenges to minimize the likelihood of preventable hospital and emergency department admissions. Services include outreach and engagement, providing person-centered care coordination, developing care plans, and providing linkages to medical, psychiatric, social, educational and other services as needed. Hybrid role.

Salary:

85,000 to 90,000 a year

Primary Responsibilities:

Overseeing charting and documentation standards adhering to ECM contracts with Managed Care Plans (MCPs). Conducting staff performance reviews. Participates in the development and implementation of goals, strategic initiatives, objectives, policies, and priorities for assigned areas of responsibility. Monitoring and evaluating the effectiveness and efficiency of programmatic service delivery. Contract compliance activities, including meeting the contract objectives and documentation requirements, coordinating evaluation activities, and other performance-related issues. Other duties as outlined in the position description.

Benefits :

Wayfinder is committed to providing our employees with a benefits program that is both comprehensive and competitive which includes:

Paid Time Off:

Generous Paid Time Off (PTO) policy, 11 paid holidays, plus five winter holidays Medical, dental, vision, life, and long-term disability insurance 401(k) retirement plan with employer match up to 4% Employee referral program: Encourage your colleagues to join us Education tuition assistance program: Invest in your career development Public Service Loan Forgiveness (PSLF) eligible Flexible spending account (FSA) plans Eligibility and other benefits are outlined in plan documents Wayfinder Family Services is an Equal Opportunity Employer. We support a drug-free workplace and conduct pre-employment background and drug screenings.