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Quest Diagnostics Careers

Sr. Service Training Manager, Health Systems (Remote with Travel)

Career Insights for Healthcare Administrator (General)

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What they do

A Healthcare Administrator directs and coordinates delivery of health care and medical services. Manages finances and recordkeeping and communications with medical staff. Works to improve quality and efficiency. May run smaller medical practices or work in specialized areas within large hospitals or health care systems.

$109,778 / year median in New Jersey

+11% projected growth

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Job Description

The Sr. Service Training Manager, Health Systems will architect and lead the national training strategy to drive commercial performance and service excellence within the Health Systems segment. The Sr. Manager will be responsible for designing, implementing, and measuring the impact of comprehensive training programs that enhance business acumen, operational knowledge, and client service skills across the enterprise. By collaborating with senior commercial and operational leadership, the Sr. Manager will act as a strategic partner to identify critical skill gaps and develop innovative learning solutions that directly contribute to business objectives, customer retention, and market growth. This position is remote but will require travel (~50%) to meet with customers, train and work in the field with Sr. Customer Success Managers. A company car and gas card will be provided.