Director for Clinical Student Success and Operations Department

DCOM CLINICAL MEDICINE

Position Category Staff Full Time Job Description The Director for Clinical Student Success and Operations provides strategic operational leadership for the clinical education continuum and serves as the primary administrative partner to the Dean of Clinical Medicine, Knoxville. The Director coordinates systems that support clinical student progression, board readiness, clinical operations, data reporting, and continuous quality improvement while ensuring consistent implementation of institutional policies across all campuses. This position focuses on coordination, oversight, communication, and operational excellence rather than duplicating the transactional work of specialized staff. Required Qualifications Bachelor's degree required; medical experience preferred. Minimum three years of progressively responsible experience in medical education, higher education, healthcare administration, or a related field. Advanced proficiency with Microsoft Excel and Microsoft Office. Exceptional organizational, analytical, and communication skills. Ability to manage confidential information and multiple competing priorities Preferred Qualifications Experience in undergraduate medical education. Knowledge of osteopathic medical education, COMLEX-USA, and clinical curriculum operations. Experience supporting accreditation activities and educational technology platforms Physical Demands Frequently sits for extended periods while working at a computer. Frequently performs repetitive keyboarding and office tasks. Occasionally stands, walks, bends, reaches, and lifts up to 20 pounds. May travel between campuses and affiliated clinical sites. Maintains concentration while managing complex confidential information and multiple priorities Campus Lmu- West Knoxville Job Duty Job Duty Coordinate operational processes that support student success throughout the clinical curriculum Job Duty Monitor student progression, curriculum completion, remediation, and readiness for graduation in collaboration with Clinical Deans and student support personnel Job Duty Coordinate operational workflows related to

COMAT, COMSAE, COMLEX

Level 2 readiness, board preparation activities, and examination eligibility Job Duty Develop and maintain dashboards, reports, and tracking systems supporting student success, board performance, curriculum implementation, and operational effectiveness Job Duty Coordinate implementation of approved curricular and operational decisions across all campuses Job Duty Serve as the primary operational liaison among Clinical Deans, Clinical Assessment personnel, Clinical Skills Workshop staff, rotation coordinators, examination services, the Registrar, Student Affairs, and Academic Support Job Duty Monitor educational technology platforms supporting the clinical curriculum and coordinate implementation, training, vendor relationships, and process improvements Job Duty Identify operational gaps, workflow inefficiencies, and opportunities for continuous quality improvement while avoiding duplication of existing staff responsibilities Job Duty Support COCA accreditation activities, data requests, self-study preparation, and documentation Job Duty Prepare reports, recommendations, and analyses for institutional leadership Job Duty Maintain strict confidentiality and compliance with institutional policies Job Duty Provide leadership for assigned staff and other duties as assigned Posting Detail Information Posting Number S05420P Job Open Date 08/06/2026 Job Close Date 12/31/2026 Open Until Filled No Special Instructions Summary About the Institution Lincoln Memorial University is a values-based learning community dedicated to providing educational experiences in the liberal arts and professional studies. The main campus is located in Harrogate, Tennessee. For more information about employment opportunities, contact the Office of Human Resources at 423-869-7112 or humanresources@lmunet.edu. AA/EEO Statement Lincoln Memorial University is an Equal Opportunity education institution. Lincoln Memorial University prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability, veteran status, military status, pregnancy, sexual orientation, marital status, parental status, gender, gender identity, gender expression, and genetic information in all University programs and activities. Background Check Statement The University will conduct criminal background checks on all employees. Background checks may include but are not limited to confirmation of the individual's identity, credit information, motor vehicle driving record, review of an individual's criminal conviction record (if any), verification of any license, and certificate or degree required for the position.