Manager of Clinical Student Success and Operations Department

DCOM CLINICAL MEDICINE

Position Category Job Description The Manager of Clinical Student Success and Operations provides day-to-day operational leadership and coordination for the Office of Clinical Student Success and Operations. Reporting to the Director for Clinical Student Success and Operations, this position coordinates departmental workflows, student tracking systems, board readiness processes, operational projects, and cross-campus implementation of initiatives that support student progression and success. The Manager serves as the primary operational resource for staff across all campuses, ensuring projects remain on schedule, information is communicated effectively, and approved processes are implemented consistently Required Qualifications Bachelor's degree required. Experience in higher education, healthcare administration, medical education, or a related field. Advanced proficiency with Microsoft Office, particularly Excel. Strong organizational, analytical, interpersonal, and project management skills. Ability to manage confidential information and multiple priorities Preferred Qualifications Experience in undergraduate medical education. Knowledge of osteopathic medical education and clinical education operations. Experience with educational technology platforms, dashboards, and accreditation reporting Physical Demands Frequently sits for extended periods while working at a computer. Frequently performs repetitive keyboarding and office tasks. Occasionally stands, walks, bends, reaches, and lifts up to 20 pounds. May travel between campuses and affiliated clinical sites. Maintains concentration while managing confidential information and multiple priorities. Campus Lmu- West Knoxville Job Duty Job Duty Coordinate day-to-day operations within the Office of Clinical Student Success and Operations Job Duty Support the Director in implementing departmental priorities and strategic initiatives Job Duty Coordinate tracking of student progression, remediation, and completion of clinical curriculum requirements Job Duty Monitor operational processes related to

COMAT, COMSAE, COMLEX

Level 2 readiness, and other assessment activities Job Duty Maintain departmental dashboards, tracking systems, reports, and operational metrics Job Duty Coordinate communication among Clinical Deans, Clinical Assessment personnel, Clinical Skills Workshop staff, Student Affairs, Academic Support, the Registrar, and other institutional partners Job Duty Maintain departmental calendars, implementation timelines, and project plans Job Duty Monitor implementation of approved operational workflows across all campuses Job Duty Prepare reports, agendas, meeting materials, and follow-up documentation for departmental meetings Job Duty Assist with accreditation data collection, documentation, and continuous quality improvement initiatives Job Duty Identify workflow bottlenecks and recommend operational improvements Job Duty Maintain standard operating procedures and assist with onboarding and training Job Duty Maintain strict confidentiality of student records and institutional information Job Duty Perform other duties as assigned Posting Detail Information Posting Number S05419P Job Open Date 08/06/2026 Job Close Date 11/30/2026 Open Until Filled No Special Instructions Summary About the Institution Lincoln Memorial University is a values-based learning community dedicated to providing educational experiences in the liberal arts and professional studies. The main campus is located in Harrogate, Tennessee. For more information about employment opportunities, contact the Office of Human Resources at 423-869-7112 or humanresources@lmunet.edu. AA/EEO Statement Lincoln Memorial University is an Equal Opportunity education institution. Lincoln Memorial University prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability, veteran status, military status, pregnancy, sexual orientation, marital status, parental status, gender, gender identity, gender expression, and genetic information in all University programs and activities. Background Check Statement The University will conduct criminal background checks on all employees. Background checks may include but are not limited to confirmation of the individual's identity, credit information, motor vehicle driving record, review of an individual's criminal conviction record (if any), verification of any license, and certificate or degree required for the position.