LVN Patient Care Coordinator LoveWell Hospice Allen, TX Job Details $28 an hour 21 hours ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Qualifications Customer communication LVN Electronic health records (EHR) management Employee relationship building Productivity software Stakeholder relationship building Full Job Description a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;} Making Moments Matter by Loving Our Patients and Families Well About LoveWell Hospice At LoveWell Hospice, our mission is simple: Making Moments Matter by Loving Our Patients and Families Well. We believe every patient deserves compassionate, dignified care during life's most meaningful moments. Our team is dedicated to providing exceptional support to patients and families while fostering a culture of trust, collaboration, and service. Behind every great hospice team is a strong coordinator who helps ensure care is delivered seamlessly, accurately, and with excellence. We are seeking a compassionate and highly organized Licensed Vocational Nurse (LVN) Patient Care Coordinator to join our team and play a vital role in supporting patient care operations. Position Summary The LVN Patient Care Coordinator serves as the communication and coordination hub for our clinical team. This role works closely with nurses, aides, social workers, chaplains, leadership, patients, and families to ensure timely visits, accurate documentation, regulatory compliance, and exceptional service. The ideal candidate is a strong communicator who thrives in a fast-paced environment, builds trusting relationships with field staff, and consistently demonstrates empathy, integrity, and a servant-hearted attitude.

Essential Responsibilities Core Responsibilities Care Scheduling:

Coordinate schedules for call-outs & PRN coverage to ensure visits align with current frequencies Visit tracking: Track HOPE visits to identify gaps and reinforce required timelines Interdisciplinary Group (IDG)

Prep:

Compile and generate the IDG report

Chart Accuracy:

Update patient charts to help ensure accuracy for field staff

Visits Auditing:

Monitor ancillary staff visits to guarantee plan-of-care compliance

Utilization Management:

Process and track Level of Care changes

Intake & Triage:

Answer urgent calls from families, assess needs calmly, and route information immediately to clinical staff What We're Looking For At LoveWell Hospice, skills are important, but character is essential The successful candidate will demonstrate: Empathy and Compassion for patients, families, and fellow team members Trustworthiness and the ability to build strong relationships with field staff Excellent Communication Skills with a calm, professional, and respectful demeanor Integrity and Honesty in every interaction Adaptability in a dynamic and ever-changing healthcare environment A Team-First Mentality and willingness to support coworkers when needed Servant Leadership by looking for ways to help others succeed Strong Character demonstrated through accountability, reliability, humility, and professionalism Problem-Solving Skills with a proactive, solutions-focused mindset A Positive Attitude and commitment to excellence Time Employee Benefits Competitive Pay Medical, Dental & Vision insurance Supplemental insurance Paid Time Off Paid holidays 401k with employer matching a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;} Required Current, active Texas LVN license Minimum of 2 years of nursing experience Strong organizational and time management skills Excellent verbal and written communication skills Proficiency with EMR/EHR systems and Microsoft Office Ability to manage multiple priorities while maintaining attention to detail Preferred Hospice, palliative care, or home health experience Knowledge of Medicare hospice regulations Previous scheduling, care coordination, or case management experience Experience with FireNote EMR.