Responsibilities of the job:

Answer inbound patient calls to support scheduling, general medical questions and help coordinate patient needs. Manage medical provider schedules/reschedules/cancel appointments as requested. Triage patient calls to assess severity/complexity/appropriate action of call. Timely website appointment request/ custom form maintenance. Interact as resource to staff on website questions and issues. Talk to patients having problems with the website and solve website/EMR issues. Relay and explain lab/radiology, and other results to patients. Relay provider message/instructions. Refill medications per protocol

Hours:

8 am-5:00 pm

Monday-Friday Location :

3101 Hwy 71 E Suite 101 Bastrop, Texas 78602

Requirements:

High School Diploma Dependable & punctual Desire to serve patients Good verbal and written communication skills Must be able to type 40-50 WPM (words per minute)

Preferred:

Medical Assistant Diploma & Certification Experience using an electronic medical record Experience in a primary care setting

Benefits:

Health, Dental and Supplemental benefits 401k with employer match

Paid Time Off Associate Discounts Job Type:

Full-time Pay:

From $18.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance

Medical Specialty:

Primary Care Experience:

Medical Assistant:

1 year (Preferred)

Athena EMR:

1 year (Preferred)

Work Location:

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