Premier Family Physicians has been serving Austin and Bastrop families for more than 35 years. Our five locations and extended hours offer patients convenience, while our patient oriented practice delivers personalized, relationship-driven service and continuity of care. Our care teams truly serve as comprehensive health care managers for our patients. We are united by the belief that health care can be better. We strive to make every patient experience positive, defined by the highest quality care, exceptional service, and prompt & convenient access. If you are motivated by helping others, come join us!

Responsibilities of the job:

Answer inbound patient calls to support scheduling, general medical questions and help coordinate patient needs. Manage medical provider schedules/reschedules/cancel appointments as requested. Triage patient calls to assess severity/complexity/appropriate action of call. Timely website appointment request/ custom form maintenance. Interact as resource to staff on website questions and issues. Talk to patients having problems with the website and solve website/EMR issues. Relay and explain lab/radiology, and other results to patients. Relay provider message/instructions. Refill medications per protocol

Hours:

8 am-5:00 pm

Monday-Friday Location :

3101 Hwy 71 E Suite 101 Bastrop, Texas 78602

Requirements:

High School Diploma Dependable & punctual Desire to serve patients Good verbal and written communication skills Must be able to type 40-50 WPM (words per minute)

Preferred:

Medical Assistant Diploma & Certification Experience using an electronic medical record Experience in a primary care setting

Benefits:

Health, Dental and Supplemental benefits 401k with employer match

Paid Time Off Associate Discounts Job Type:

Full-time Pay:

From $18.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance

Medical Specialty:

Primary Care Experience:

Medical Assistant:

1 year (Preferred)

Athena EMR:

1 year (Preferred)

Work Location:

In person