Patient Care Coordinator Fit Logic Functional Medicine - 3.0 Buda, TX Job Details Full-time $20 - $24 an hour 11 hours ago Benefits Paid training Paid time off Employee discount Opportunities for advancement Qualifications Google Sheets Google Docs Email customer support Electronic health records (EHR) management Phone communication HIPAA Care documentation Administrative experience Attention to detail Healthcare privacy protection Health record tracking Organizational skills Managing patient records Medical terminology Technical Proficiency Office record organization Full Job Description About Fit Logic Functional Medicine We believe you shouldn't have to settle for feeling less than your best or be told that what you're experiencing is simply "normal." We take the time to listen, look at the bigger picture, and dig deeper to understand what's really going on. We partner with men and women who want to feel better, understand their bodies, and take an active role in their health . Our practice focuses on hormone optimization, thyroid and gut health, functional medicine, nutrition, and whole-person wellness—with a special focus on supporting women through perimenopause and menopause. And men through andropause! We're a small, personal practice , and that's one of the things that makes us special. Our patients aren't just appointments on a schedule. We get to know them, remember their stories, celebrate their wins, and genuinely care about the experience they have with us. We're looking for someone who loves people, believes in what we do, and wants to be part of creating that kind of experience every day. We are looking for a Patient Care Coordinator who is welcoming, organized, proactive, and passionate about creating an exceptional patient experience. This is a multi-functional role patient-facing role that combines patient care, administrative coordination, communication, follow-up, and sales and practice support. While our patient volume is intentionally lower than a typical healthcare practice, there is a significant amount of behind-the-scenes work that keeps the practice organized and running smoothly. This role requires someone who can work independently, stay organized, manage multiple ongoing priorities, and consistently get things done without needing to be reminded. What You'll Do Create a welcoming, professional experience for every patient and prospective patient. Answer phones, emails, texts, and patient questions promptly and professionally. Schedule appointments, manage calendars, cancellations, rescheduling, and follow-up. Respond to new patient inquiries and follow up with prospective patients. Clearly communicate our services, programs, and the value we provide. Maintain accurate patient information and documentation in our EHR. Manage and maintain spreadsheets, tracking systems, Google Docs, email, and other administrative tools. Track patient information, follow-ups, payments, tasks, and other practice activities. Keep administrative systems organized and up to date. Complete daily, weekly, and monthly administrative tasks consistently and on time. Manage multiple projects and priorities without losing track of details. Follow established processes and identify opportunities to make things more efficient. Communicate issues proactively and take ownership of finding solutions. Support patient engagement, retention, and practice growth. Assist with occasional practice events, workshops, and retreats.

HOURS ARE

Monday - Thursday 8:45 am - 4:45 pm with occasional work on Fridays. Additionally, the person in this role would be required to assist in off-site wellness retreats (yay!) 1-2 times/year and on-site events 2-4 times a year on a weekend day. We have fun and help people relax! What We're Looking For The right person is: Welcoming, personable, and genuinely enjoys working with people. Highly organized and efficient. A self-starter who sees what needs to be done and takes action. Comfortable working independently without constant supervision. Excellent at managing details, tracking information, and following through. Able to manage multiple ongoing priorities and deadlines. Proficient with technology and comfortable learning new systems. An excellent verbal and written communicator. Confident speaking with patients and prospective patients by phone. Comfortable discussing our services and confidently guiding prospective patients toward the appropriate next step. Accountable and solution-oriented. Coachable and receptive to feedback. Passionate about health, wellness, and helping people feel their best. Required Qualifications Previous Electronic Health Record (EHR) experience is required. Strong administrative and organizational skills. Proficiency with Excel and/or Google Sheets . Proficiency with Google Docs and email . Strong attention to detail and follow-through. Ability to manage spreadsheets, tracking systems, and recurring administrative responsibilities. Ability to prioritize and complete a substantial workload independently. Ability to learn new technology and systems quickly. Previous healthcare, medical office, functional medicine, wellness, or similar experience preferred. Proven experience working in a medical office or healthcare administrative support role Strong knowledge of health regulation policies and confidentiality standards such as HIPAA Familiarity with medical terminology and medical administrative processes Excellent customer service skills with the ability to communicate effectively via phone and in person Ability to type quickly and accurately to maintain detailed records efficiently Office experience demonstrating organizational skills and multitasking capabilities This Role Is a Great Fit If... You are someone who likes having a lot of different things to keep track of and takes satisfaction in getting them done. You don't need someone checking in constantly to make sure your work is completed. You notice that a spreadsheet needs updating, a patient needs a follow-up, an email needs a response, or a task needs to be completed—and you take care of it. You understand that being organized isn't just about having a clean desk. It's about knowing what needs to happen, keeping track of it, and following through. And when something goes wrong, you focus on what you can do to fix it and prevent it from happening again.

Pay:

$20.00 - $24.00 per hour Expected hours: 30.0 - 35.0 per week

Benefits:

Employee discount Opportunities for advancement Paid time off Paid training

Work Location:

In person