Job Overview We are a patient-first, community-focused physical therapy clinic in Gunter seeking a Front Desk / Patient Care Coordinator to join our team. This role is responsible for creating a welcoming patient experience, managing scheduling and front desk operations, and supporting our clinical team. The ideal candidate is friendly, organized, dependable, and enjoys working with people in a fast-paced healthcare environment. This is not a corporate clinic. You will be a valued part of the care team. Responsibilities Greet patients and provide excellent customer service Schedule appointments and manage the clinic calendar Answer phones, texts, and emails professionally and promptly Verify insurance information and collect co-pays Maintain accurate patient records and documentation Communicate effectively with therapists and clinic leadership Assist with administrative tasks as needed Help maintain an organized, efficient front desk environment Build positive relationships with patients and families Requirements High school diploma or equivalent Previous customer service or front desk experience preferred Healthcare or physical therapy experience a plus, but not required Strong communication and interpersonal skills Excellent organizational and multitasking abilities Comfortable using computers and learning new software Reliable transportation and consistent attendance Skills & Attributes Friendly, warm, and professional demeanor Detail-oriented with strong follow-through Team-oriented and coachable Ability to remain calm and positive in a busy environment Problem-solver with a service mindset

Job Type:

Full-time Pay:

$13.00 - $18.00 per hour

Benefits:

401(k) 2% match Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person