MEDICAL PRACTICE ADMINISTRATOR / DIRECTOR OF OPERATIONS RGV

Wound DOC - McAllen, Texas Full-Time |

Monday-Friday Compensation:

$55,000-$95,000 annually, depending on experience About the Practice RGV Wound DOC is an established, physician-owned wound-care practice serving patients throughout the Rio Grande Valley. Our organization includes multiple providers, clinic locations, hospital-based services, nursing-home care, mobile wound care, and ancillary services. We are seeking an experienced Medical Practice Administrator to oversee daily operations, financial performance, billing supervision, staff accountability, contracts, and continued organizational growth. This is a senior leadership position reporting directly to the physician owner. This position is not limited to front-office supervision. The successful candidate must understand the business and financial operations of a medical practice and be comfortable independently identifying problems, implementing solutions, and holding team members accountable. Primary Responsibilities Practice Operations Oversee daily operations across multiple clinic locations and service lines Supervise administrative, clinical-support, billing, and operational personnel Establish and enforce policies, procedures, workflows, and accountability standards Monitor scheduling, patient flow, staffing levels, productivity, and service quality Conduct regular staff meetings and provide concise operational reports to ownership Identify inefficiencies and implement practical solutions Assist with recruiting, onboarding, training, performance evaluations, and disciplinary documentation Maintain confidentiality and ensure compliance with HIPAA and practice policies Financial Oversight Review monthly revenue, expenses, payroll, accounts payable, and practice financial performance Work with the practice accountant, bookkeeper, and physician owner to monitor budgets and cash flow Review vendor expenses, recurring charges, purchasing practices, and opportunities for cost reduction Verify invoices and maintain appropriate financial controls Prepare monthly management reports by provider, location, and service line Monitor practice profitability and promptly report unusual expenses or negative trends Assist in creating annual budgets and financial projections Billing and Revenue-Cycle Management Oversee and audit the performance of the internal or external billing team Review accounts-receivable aging, collections, denials, write-offs, underpayments, and outstanding claims Track provider productivity, charges, collections, and reimbursement trends Ensure claims, documentation requests, authorizations, and billing issues are addressed promptly Develop measurable billing and collection goals Confirm that billing reports are accurate and delivered consistently Coordinate corrective action when revenue-cycle performance falls below expectations Contracts and Credentialing Maintain a centralized calendar for contract renewals, termination dates, and important deadlines Review vendor, employee, independent-contractor, payer, and service agreements for operational and financial terms Identify concerning contract provisions and coordinate final legal review when appropriate Assist with contract negotiations and renewals Oversee provider credentialing, hospital privileges, licenses, malpractice coverage, certifications, and required documentation Ensure provider and employee records remain complete and current Required Qualifications Minimum five years of medical-practice, healthcare-administration, or physician-group management experience Demonstrated experience with medical billing, collections, denials, and accounts-receivable management Experience reviewing budgets, payroll, expenses, financial reports, and practice productivity Previous responsibility for supervising employees and managing daily operations Strong knowledge of Medicare, Medicaid, commercial insurance, HIPAA, and healthcare workflows Proficiency with Microsoft Excel, reporting tools, practice-management systems, and electronic medical records Strong organizational, analytical, communication, and leadership abilities Ability to protect confidential financial, employee, and patient information Ability to work independently, follow through on assignments, and communicate directly with ownership Preferred Qualifications Bachelor's or master's degree in healthcare administration, business administration, accounting, finance, or a related field Experience managing multiple providers, locations, or healthcare service lines MGMA involvement or

CMPE/FACMPE

certification CPC, CPB, CRCP, or other billing and revenue-cycle certification Experience with physician-owned practices, wound care, home health, multispecialty groups, or ambulatory services Bilingual English/Spanish Ideal Candidate The ideal candidate is financially knowledgeable, highly organized, ethical, discreet, and comfortable taking ownership of results. This individual should be able to move between high-level financial review and hands-on operational problem-solving. We are looking for a leader who brings solutions—not someone who waits to be told about every problem. Performance Expectations During the initial 90 days, the selected candidate will be expected to: Evaluate current staffing, billing, and administrative workflows Review accounts-receivable aging and billing performance Organize contracts, renewals, credentialing, and compliance deadlines Establish standardized monthly financial and productivity reporting Identify unnecessary expenses and operational inefficiencies Present a written improvement plan to ownership Benefits Competitive salary based on experience Paid time off and paid holidays Professional growth opportunities Performance-based compensation may be available Additional benefits will be discussed during the interview process Application Requirements Please submit: Current résumé Brief cover letter describing your medical-practice management experience Examples of practice size, number of providers, or locations previously managed Description of your experience with billing, accounts receivable, financial reporting, and contract administration Salary expectations Selected candidates may be asked to complete a practical management assessment involving a sample accounts-receivable report, expense summary, or operational scenario. RGV Wound DOC is an equal-opportunity employer. Employment is contingent upon satisfactory reference verification and background screening.

Pay:

$55,000.00 - $95,000.00 per year

Benefits:

401(k) Dental insurance Employee discount Health insurance Relocation assistance Vision insurance

Work Location:

In person