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Smile Haus New Braunfels

Dental Patient Coordinator

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Job Description

We are looking to add a front staff team member to our New Braunfels Dental Arts family!! As a Dental Patient Coordinator, you will play a crucial role in ensuring a seamless and positive experience for our clients as they navigate their treatment plans. The most important aspects to this role - what we are looking for in our candidate - is someone with top-notch customer service skills and professionalism. Not everyone likes to come to the dentist, so we are here to greet them with kindness and smiles!

Position:
Patient Coordinator Responsibilities:

Create and coordinate treatment plans. Schedule and coordinate appointments. Communicate treatment plans, options, and financial considerations to patients. Address patient inquiries and concerns regarding treatments and procedures. Verify insurance coverage and obtain necessary authorizations. Maintain accurate and up-to-date patient records and treatment documentation. Provide support and guidance to patients throughout their treatment journey.

Qualifications:

Must have at least 1 year of experience in a general dentist office Previous experience in a healthcare coordination or patient services role. Strong interpersonal and communication skills. Knowledge of dental terminology and treatment procedures. Detail-oriented with excellent organizational and multitasking abilities. Proficient in using relevant software and tools. Experience in ORYX is a plus! We offer competitive compensation, benefits, and the opportunity to make a meaningful impact in the lives of our patients. We look forward to reviewing your applications and meeting qualified candidates for interviews. Office hours are Monday - Friday 8am-5pm.

Benefits:

401(k) (after 1 year of employment) 401(k) matching (after 1 year of employment) Employee discount (after 1 year of employment) Paid time off (after 1 year of employment)

Pay:

$16.00 - $20.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Paid time off

Work Location:

In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Dental Insurance
  • Discounts/Reimbursements