Southlake, TX | Part-Time About the Role ALPHA Men's Health is seeking a proactive, detail-oriented, and health-conscious Office Coordinator to support front-office operations at our clinic in Southlake, Texas. As the first point of contact for patients by phone or in-person, this individual plays a key role in ensuring a professional, welcoming, and efficient experience for every client. This position is ideal for someone who is passionate about healthcare and wellness, thrives in a fast-paced environment, and is committed to delivering exceptional customer service. Key Responsibilities Greet and welcome patients, creating a positive first impression Manage new patient intake and onboarding (EMR setup, payment processing, clinic orientation) Coordinate appointment scheduling for clinical providers and medical assistants Monitor and report on patient lifecycle status and billing progression Identify opportunities to improve and streamline operational workflows Handle incoming phone calls and emails with professionalism and responsiveness Process payments for services and maintain accurate transaction records Oversee inventory management and stock cycle counts Qualifications & Skills Strong organizational skills with the ability to manage multiple tasks effectively Problem solving and critical thinking skills Demonstrated experience in office administration, preferably in a clinical or health-focused setting A proactive approach to process improvement and operational efficiency Exceptional interpersonal and communication skills Comfort with technology and electronic medical record (EMR) systems About ALPHA Men's Health With over 500 five-star Google reviews, ALPHA Men's Health is a leader in men's wellness across Texas. We specialize in delivering high-quality, personalized care in a friendly, professional setting. Our team is dedicated to optimizing health outcomes and providing an outstanding client experience. At ALPHA, we foster a respectful, collaborative workplace and are looking for individuals who share our commitment to excellence in patient care and service.