Patient Care Coordinator Lone Peak Psychiatry - 3.4 Lehi, UT Job Details Full-time $16 - $18 an hour 1 day ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Employee discount Qualifications Teamwork Medical office experience Medical scheduling Administrative experience Medical administrative support Attention to detail Full Job Description Patient Care Coordinator Transform Lives at Lone Peak Psychiatry Monday - Friday 9:00am-5:30PM Who We Are At Lone Peak Psychiatry, we are more than a clinic—we are architects of transformation. Our mission is to inspire personal evolution by offering a compassionate, welcoming environment for healing. We believe in fostering deep, authentic connections with patients and supporting their journey to mental wellness through Medication Management, Ketamine, and Spravato treatments. Each team member is integral to this purpose, and we're seeking passionate individuals who are driven by compassion, curiosity, and a commitment to making a positive impact. Why Join Us? Becoming part of our team means joining a collaborative group of mission-driven professionals who are passionate about growth, wellness, and empowerment. We care deeply about changing lives.. You'll be trusted to lead patient interactions with confidence, take ownership of your responsibilities, and contribute to a supportive, high-performing team.

Position:

Patient Care Coordinator As a Patient Care Coordinator, you'll play a vital role in welcoming new patients, guiding them through their journey, and ensuring every interaction is met with empathy and excellence. From coordinating appointments to managing essential patient data, your role will make a real difference in patients' lives by helping them feel seen, heard, and cared for. Key Responsibilities Support and Elevate the

Patient Experience:

Serve as a consistent, reliable point of contact for existing patients—helping them navigate appointments, forms, treatment questions, and care coordination with empathy and professionalism. Set the tone for excellence by modeling strong service standards and communication.

Customer Service Excellence:

Engage with patients across phone, email, website, and chat, ensuring every interaction is met with empathy and exceptional service.

Data Integrity:

Accurately enter and maintain patient information, upholding confidentiality and respect for their privacy.

Collaborate Across Teams:

Partner with clinical and administrative staff to ensure seamless care coordination and uphold our clinic-wide commitment to excellence. Contribute to

Process Improvement:

Identify opportunities to streamline tasks or enhance workflows, and bring forward ideas to elevate patient care and team effectiveness.

What We're Looking For Professional Experience:

Minimum 2 years in customer service, healthcare administration, or a related leadership-oriented support role.

Communication Skills:

Exceptional written and verbal communication skills are essential to engage with patients and staff with empathy and clarity.

Tech Savvy:

Experience with word processing, spreadsheets, email, scheduling, and data entry software.

Detail-Oriented:

Strong attention to detail to ensure accurate data collection and patient records.

Time Management:

Ability to prioritize tasks efficiently to maintain a smooth workflow.

Team Player:

Demonstrates initiative, accountability, and collaboration—willing to lead independently and contribute to team success.

What We Offer Comprehensive Benefits Package:

Medical, Dental, and Vision Insurance Financial Security:

401(k) with company matching

Work-Life Balance:

Paid Time Off and Holiday Pay A Culture of Care:

Employee discounts and support in your role and beyond

Job Type:

Full-time Pay:

$16.00 - $18.00 per hour

Benefits:

401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance

Medical Specialty:

Holistic Medicine Psychiatry Experience:

Front Desk Receptionist:

1 year (Required) Medical office: 1 year (Preferred) Ability to

Commute:

Lehi, UT 84043 (Required) Ability to

Relocate:

Lehi, UT 84043: Relocate before starting work (Required)

Work Location:

In person