Clinical Sales Manager BYou Laser Clinic - Richmond Glen Allen, VA Job Details Contract $17 - $23 an hour 5 hours ago Qualifications Achieving large sales Accounts receivable management Interpersonal skills Finance Inventory management In-person customer service Customer relationship management Time-based sales targets Client acquisition Activity sales targets Clinical team leadership Sales leadership Marketing operations Closing sales leads General management Sales follow-up Full Job Description J

•BYou Laser Clinics is seeking a highly motivated and sales-driven Clinic Sales & Operations Manager

• to grow our new Richmond/Short Pump location. This is a hands-on leadership role for someone who can convert leads, build local relationships, manage the team, and take full ownership of the clinic's performance. The manager will be responsible for ensuring the clinic reaches its monthly revenue goals while delivering an exceptional client experience. Key Responsibilities Take ownership of the clinic's monthly sales and revenue goals. Conduct consultations and convert clients into treatment packages and memberships. Follow up with every lead, consultation, missed appointment, and unsold opportunity. Increase bookings, arrivals, closing rates, rebookings, referrals, and client retention. Coach the front desk and clinical team on sales, upselling, and customer service. Manage daily clinic operations, staff schedules, inventory, opening and closing procedures. Track daily and weekly KPIs through Zenoti and provide performance reports. Build relationships with gyms, salons, businesses, community groups, and local influencers. Organize monthly events, open houses, partnerships, and referral promotions. Work closely with BYou's marketing and call center teams to improve campaign results. Contact existing clients to promote additional treatments, packages, and memberships. Maintain excellent Google reviews and resolve client concerns professionally. Ensure the clinic follows BYou brand standards, policies, treatment protocols, and compliance requirements. Identify performance problems quickly and present clear solutions. Required Qualifications At least 3 years of management or sales experience in medical aesthetics, med spa, wellness, beauty, healthcare, or luxury services. Proven ability to meet sales goals and close high-value packages. Strong leadership, customer-service, and follow-up skills. Comfortable conducting consultations and discussing financing and payment options. Experience with Zenoti or another CRM and scheduling platform preferred. Strong understanding of local marketing and community outreach. Must be proactive, organized, accountable, and comfortable working toward measurable goals. Must be available for occasional evenings, weekends, and clinic events. Performance Expectations The manager will be measured on: Monthly clinic revenue Consultation closing rate Lead-to-booking and booking-to-arrival rates Rebooking and client-retention rates Membership, package, and product sales Local partnership and event activity Google reviews and client satisfaction Team productivity and payroll efficiency Accurate and consistent lead follow-up. Compensation with commission based on experience

Pay:

From $17.00 per hour--Depending on experience Expected hours: 40.0 per week

Work Location:

In person

Pay:

$17.00 - $23.00 per hour Expected hours: 40.0 per week

Work Location:

In person