Patient Care and Insurance Coordinator

RVA CHILDRENS DENTISTRY PC

Glen Allen, VA Job Details Full-time $18 - $23 an hour 2 hours ago Benefits 401(k) Paid time off 401(k) matching Employee discount Qualifications Patient scheduling systems Medical insurance coverage verification Practice management software Dental insurance Experience working with children Health record tracking Medical claims submission Filing patient billing claims Managing patient records

Full Job Description Benefits:

Employee discounts Paid time off 401(k) 401(k) matching About the

Role:

RVA Children's Dentistry PC is looking for a compassionate and organized Patient Care and Insurance Coordinator to join our growing team in Glen Allen, VA! In this vital front-office role, you'll be the welcoming face of our practice — helping families navigate their dental care experience while ensuring seamless insurance and administrative processes. If you love working with kids and families and thrive in a fast-paced, rewarding environment, we want to hear from you!

Responsibilities:

Greet and check in patients and families, creating a warm and welcoming front-desk experience Schedule, confirm, and manage patient appointments to optimize daily workflow Verify dental insurance eligibility, benefits, and coverage prior to patient visits Submit and follow up on dental insurance claims and handle billing inquiries Collect co-pays, explain treatment costs, and assist families with payment plan options Maintain accurate and up-to-date patient records in the practice management system Communicate effectively with clinical staff to ensure smooth patient flow throughout the office Respond to phone, email, and in-person inquiries in a professional and timely manner

Requirements:

Prior experience in a dental or medical front office, patient coordination, or insurance billing role preferred Working knowledge of dental insurance verification, claims submission, and EOBs Familiarity with dental practice management software (Dentrix, Eaglesoft, or similar) Strong organizational skills with the ability to multitask in a busy office environment Excellent interpersonal and communication skills, especially with children and parents Detail-oriented with a commitment to accuracy in billing and patient records Positive, patient, and professional demeanor at all times

About Us:

RVA Children's Dentistry PC is a trusted pediatric dental practice proudly serving families in the Glen Allen, VA area. We are dedicated to making every child's dental visit a positive and comfortable experience, building healthy smiles and lifelong confidence. Our team is passionate, supportive, and committed to providing exceptional care — making RVA Children's Dentistry a place where both patients and staff truly love to be.