Healthcare Billing & Bookkeeping Coordinator Location:

Port Charlotte, FL Hours:

Monday-Friday | Full Time A head for numbers. A heart for people. A place where both matter. At ActivAge, we believe everyone deserves something to look forward to. Friends who are excited to see them. A favorite song that gets them moving. A place where they feel welcomed, valued, and part of something. We also believe the families caring for them deserve a chance to breathe—to go to work, take care of themselves, and feel good knowing someone they love is having a great day. That's what we help make possible. And it takes a whole team. We're looking for a Billing & Bookkeeping Coordinator who enjoys getting the details right, following through, and helping people. Someone who takes pride in a reconciled account and brings patience and kindness to a conversation with families. A little about us ActivAge began with a young couple and a very hands-on introduction to senior care. In 2011, our founders, Kris and Chelsea Chana, moved into the small assisted living community they owned in Port Charlotte. For three and a half years, they lived alongside their residents, sharing meals, late nights, laughter, and the everyday moments that made them family. Those years shaped everything we do today. Our adult day clubs in Port Charlotte and Sarasota, along with our home care agency serving Charlotte and Sarasota counties, grew from a belief that seniors deserve joy, purpose, and connection —and their families deserve support too. Our long-term vision is to bring that experience to 100 clubs+ and help 10 million seniors live their best lives. We're building toward that future with people who care about the work and each other. Where you come in Great care takes a strong organization behind it. Accurate billing, timely payments, and reliable financial information help us take care of our team, support our families, and keep growing. You'll help make sure those pieces are working together. When something doesn't add up, you'll investigate. When a claim needs attention, you'll follow through. When a family has a question, you'll help them understand. We're looking for someone who can be compassionate and clear, organized and curious, and comfortable taking ownership. What you'll do Manage weekly billing for two adult day clubs and our home care agency, including private pay, Medicaid plans, VA, Medicare's GUIDE program, and long-term care insurance. Track authorizations and renewal dates, working with the team to address issues before they affect billing or care. Post payments, investigate discrepancies, resolve denied claims, and follow up on outstanding balances with kindness and consistency. Maintain bookkeeping in QuickBooks Online for our family of companies, including paying approved bills, reconciling accounts, and supporting our CPA. Prepare a clear weekly snapshot of billing, collections, and items needing leadership's attention. Help improve processes so we can spend less time untangling problems and more time moving forward.

How we show up:

A.C.T.I.V.

Our values matter in everyday moments:

Attentive:

you notice when something doesn't add up, and you notice when a family is struggling.

Compassionate:

you can talk about money with a worried caregiver and leave them feeling appreciated and cared for.

Teamwork:

you partner with our front desk, Club Directors, and leadership, because clean billing starts with everyone.

Innovative:

if a process is clunky, say so. We build our own dashboards and love a better way.

Value:

you don't stop at "5pm." You look for the dollar we missed and the error we can prevent next time, and work through the problems. You'll feel at home here if you… Have at least 1 year of medical billing experience, ideally with Medicaid, VA, or home and community-based services. Know your way around QuickBooks Online and bank reconciliations. Are comfortable with Excel or Google Sheets and willing to learn new systems. Enjoy solving problems and seeing things through to completion. Can discuss an overdue balance with both empathy and accountability. Handle confidential information and company funds with integrity. Can pass a Florida Level 2 background screening. What you can look forward to Work you can feel good about. You'll get to know the people and families your work supports. A team that pitches in. We care about each other and take pride in what we're building together. Access to the founders. Work closely with leadership, contribute ideas, and learn how our businesses operate. Room to grow. As ActivAge expands, this role has the potential to grow into a Billing & Accounting Manager position. A workplace with a whole lot of life. Live music, themed celebrations, and members who may become the best part of your day. Practical benefits. Competitive pay, paid time off and holidays, a weekday daytime schedule, and training on our systems and payers.

Why You'll Love Working With Us:

Weekly pay & competitive wages Paid time off & paid holidays (yes, time and a half & double time!) Dental and vision benefits Growth opportunities & performance-based incentives and bonuses Education reimbursement to keep growing in your role Bonus programs & referral rewards A welcoming team that truly cares about making a difference in people's lives We'd love to meet you. Send your resume and a sentence or two about what caught your attention about joining ActivAge. Selected applicants will be invited to a working interview using practice data, so you can meet the team and get a feel for the work. If you're looking for a role where your work truly matters, and you're ready to be part of something special, we'd love to meet you! Apply today and let's make a difference together. At ActivAge, we're helping seniors live their best life—and supporting each other along the way.

Job Type:

Full-time Pay:

$21.00 - $25.00 per hour

Benefits:

Dental insurance Employee assistance program Flexible schedule Life insurance Paid time off Professional development assistance Referral program Tuition reimbursement Vision insurance Application Question(s): If you do not have a Level 2 background with AHCA, are you willing to obtain one (the cost is $79)? Can you work overtime if necessary?

Work Location:

In person