Program Manager

Program Manager Central Nassau Guidance and Counseling Services

• 3.8 Plainview, NY Job Details Full-time $71,000
• $76,000 a year 4 days ago Benefits 403(b) matching Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Paid time off Vision insurance Employee discount 403(b) Loan forgiveness Life insurance Referral program Expense account Pet insurance Qualifications Conducting community outreach projects Record keeping Clinical program implementation Recruitment process management Healthcare staff management Caseload management Regulatory compliance Licensed Clinical Social Worker Compliance audits & assessments Data reporting Quality assurance audits Clinical staff training Team management Quality improvement Human resources Mentoring Clinical staff recruitment Recruiting Working with individuals with mental health conditions Quality audits Data collection Healthcare data collection Senior level 2 years Healthcare compliance Delegation Overseeing training Community resource coordination Staff development Performance evaluation Full Job Description

JOB DEFINITION

Provide clinical and/or administrative supervision to a dynamic team of professional and paraprofessional staff. Responsible for the overall functioning of the programs under the Director, including PROS, Employment Programs, Patient Navigator, and Veterans Program, and ensuring compliance with agency and regulatory policies and procedures.

EDUCATIONAL REQUIREMENTS

LCSW license required.

EXPERIENCE REQUIRED

5 years of experience in a mental health-related field, 2 years of experience supervising staff in the healthcare field, knowledge of behavioral health issues. Experience in PROS setting strongly preferred.

DUTIES AND RESPONSIBILITIES

Oversee and supervise all aspects of assigned programs and assure that appropriate and necessary services are delivered and all program guidelines, protocols, policies, procedures and regulations are followed.

Programs include:

PROS

• structured day program for individuals with behavioral health disorders Employment Programs
• assists individuals with behavioral health disorders in finding competitive employment in the community Patient Navigator
• assists individuals in applying for insurance through the NYS Marketplace Veterans Program
• provides Veterans with Peer support and linkages to community resources Participate in the recruitment, hiring, training, and ongoing evaluation of staff under the supervision of the Director.

Provide guidance and support to staff as it relates to their job descriptions, oversight of compliance with standards, oversight of their productivity, and training needs of staff through ongoing supervision. Assist with the agency's responsibility to adhere to regulatory and funding agencies requirements by participating in appropriate and prompt record keeping procedures, which may include, but are not limited to: Reviews, develops and interprets quality assurance standards; Maintains current regulatory guidelines for program and monitor program activities against these guidelines; Prepares statistical and narrative reports as required Develop and coordinate processes for data collection, tracking and reporting; communicate data results within the agency and to external funding sources. Develop and implement outreach strategies to promote agency programs to community partners and individuals in need of services. Involved in maintaining accurate billing for services; reviews billing regularly and communicates with Director and Finance Department regarding billing needs and concerns; works with Director to develop ways to optimize billing in accordance with client needs and program protocols. Help develop and maintain evidence-based protocols to be used by staff in facilitating PROS groups. Provide direct services for PROS clients while carrying a caseload; follows agency and program protocols for these services as it relates to documentation. Participate in all required internal and external meetings that appropriately represent the needs of the client and the agency. Provide on-call, after-hours assistance for emergency situations. This position will be required to be on-site at any one of the locations where services are provided. Manage, document and follow-up on program/client accidents/grievances/incidents. Prepare for audits and certification reviews as well as Quality Assurance activities and Program Evaluation. Assume the responsibilities and tasks of all staff roles in their absence. Directly complete, participate in or delegate such tasks and ensure all protocols and guidelines are being followed. Identify and implement quality improvement trainings and activities as part of professional development goals Encourage quality improvement processes and provide consistent resources for QI and professional development Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results. Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines.

Health and Safety Awareness:

Include any relevant knowledge or experience regarding health and safety protocols to ensure a safe work environment for all employees. Other duties as assigned.

BENEFITS

We offer an attractive and competitive benefits package for full time employees which includes but not limited to: Medical Dental Vision $0 Deductible Platinum Plus Medical Insurance Plan

• 90% Employer Provided Benefit Flexible Spending Account 403(b) retirement plan Long Term and Short Term Disability Legal Plan Dependent Care Expense Account Life Insurance/Supplemental Life Insurance Pet Insurance HRA Training programs including a Mentorship program Employees may be eligible for Federal/Public Student Loan Forgiveness Career growth and Promotional opportunities Employee Perks and Discounts to Broadway shows and more 5 Personal Days, 10-20 Vacation Days, 12 Sick Days, 12 Company Paid Holidays-yearly and so much more ___________________________________________________________________ If interested please apply via this ad or fax your resume to

HR DIRECTOR, CAROL OTERO

at 516-396-0553. ___________________________________________________________________ CN Guidance & Counseling Services , inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services. Awarded Newsday/Dan papers Top Long Island Work Place 2019-2025, 7 years in a row. Every job and every team at our agency plays a role in helping other Long Islanders live healthy and fulfilling lives. Engage your passion and CHOOSE a career & employer where you can use your vital energy to make a difference. It is the policy of CN Guidance and Counseling Services, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. CN Guidance and Counseling Services, Inc. prohibits any such discrimination or harassment.'

Pay:

$71,000.00

• $76,000.

00 per year

Benefits:

403(b) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Referral program Vision insurance

Work Location:

In person