MLA Yale New Haven Health - 3.9 North Haven, CT Job Details 7 hours ago Qualifications Computer operation Implementing laboratory protocols Laboratory equipment maintenance Phone communication Standard Operating Procedures (SOPs) implementation Computer literacy In-person customer service No experience needed Healthcare practice inventory management High school diploma or GED Quality assurance Clinical data entry Clinical information systems Laboratory standard operating procedures Laboratory quality control Care facility supply management Laboratory information systems (LIS) Patient registration Communication skills Entry level Office phone management Quality data entry Sample accessioning

Full Job Description Overview:

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Responsible for receiving and processing specimens. Accession specimens in laboratory information system. Handle incoming phone calls and assisting with general lab supply management. Work in conjunction with Medical Laboratory Scientists.

EEO/AA/Disability/Veteran Responsibilities:

1. Understands and adheres to Performance Standards, Policies and Behaviors 2. Demonstrate knowledge of department and hospital policies and procedures and their execution 3. Handle telephone inquiries, transfer as needed 4. Receive, accession and process specimens in order to ensure timely reporting of results. Ensures positive patient identification 5. Perform registration in HIS as needed 6. Process reference lab testing as needed 7. Independently troubleshoot specimen-related problems 8. Assist with inventory and supply management, including supplies to others hospitals and/or customers 9. Maintain hardware and equipment as needed 10. Uses computer programs in laboratory and hospital-based systems to ensure accurate data entry and retrieval 11. Perform other duties as needed

Qualifications:

EDUCATION HS

Diploma or equivalency exam

EXPERIENCE

Experience not required

SPECIAL SKILLS

Excellent communication skills and customer service skills. Basic computer skills Consistently interacts with coworkers and customers in a positive manner. Cooperatively and proactively assists in other areas as needed in a teamwork-oriented environment. Maintains procedure knowledge and implements all new and revised procedures in real-time. Maintains all Quality Control and Quality Assurance standards at all times. EEO/AA/Disability/Veteran.