Overview UnityPoint Health

CMA/LPN/RN

- Specialty Clinic Neurology Lakeview Campus West Des Moines, IA Monday to Friday, 8:00 am to 5:00 pm Full-time + benefits We are seeking a compassionate and clinically driven CMA, LPN, or RN to join our dynamic Neurology team at Lakeview Specialty Clinic . This role is ideal for a healthcare professional who is passionate about delivering high-quality, patient-centered care while developing expertise in the complex and evolving field of neurological health. As a member of our Neurology team, you will play an important role in supporting patients throughout their care journey—from coordinating appointments and preparing patients for visits to assisting with clinical care, patient education, care coordination, and follow-up. You will work closely with neurologists and other healthcare professionals to provide thoughtful, compassionate care to patients managing a wide range of neurological conditions. Whether you bring prior neurology experience or are excited to grow your specialty knowledge, you will be supported in developing your clinical skills within a collaborative, team-based environment. Why UnityPoint Health? At UnityPoint Health, you matter. We're proud to be recognized as a Top Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options focused on your needs and priorities, no matter what life stage you're in.

Here are just a few:

• Expect paid time off, parental leave, 401K matching and an employee recognition program.
• Dental, health and vision insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Join our team of experts and make a difference with UnityPoint Health. Responsibilities Specialized Patient Assessment & Triage

• Perform comprehensive telephone and in-clinic triage for patients presenting with neurological symptoms such as headaches, seizures, dizziness, neuropathy, and stroke warning signs.
• Assess symptom acuity using clinical judgment and evidence-based protocols to determine appropriate levels of care.
• Identify urgent and emergent neurological conditions and initiate timely intervention. Neurology-Focused Care Coordination
• Coordinate care for patients with acute and chronic neurological disorders, ensuring timely access to diagnostics, treatments, and specialty services.
• Collaborate closely with neurologists, advanced practice providers, and interdisciplinary teams to develop and implement individualized care plans.
• Facilitate transitions of care, including hospital follow-ups and specialty referrals. Patient & Caregiver Education
• Provide in-depth education on neurological diagnoses, treatment plans, medications, and symptom management strategies.
• Support patients and families in navigating complex conditions such as epilepsy, multiple sclerosis, migraines, and neurodegenerative diseases.
• Promote patient self-management, safety, and adherence to care plans. Clinical Documentation & Outcomes Management
• Maintain accurate and timely documentation of all patient interactions, assessments, and care coordination activities in the electronic health record (EHR).
• Monitor patient progress, track outcomes, and ensure appropriate follow-up care to support continuity and quality outcomes.
• Participate in quality improvement initiatives related to neurological care delivery.

Qualifications Valid and current licensure/certification in one of the following: Registered Nurse (RN) - Active/Unencumbered RN license in state of practice or compact license including state of practice. OR Licensed Practical Nurse (LPN) - Active/Unencumbered LPN license in state of practice or compact license including state of practice. OR Graduate of an accredited program for Medical Assistants (Certificate, diploma, or Associate's Degree) required. Certified or Registered Medical Assistant through one of the following required: National Healthcare Association American Association of Medical Assistants National Center for Competency Testing National Certified Medical Assistant National Association of Health Professionals American Registry of Medical Assistants American Allied Health American Medical Technologists Prior experience in a clinical or outpatient setting preferred Familiarity with EPIC is a plus! For positions within UnityPoint Clinic, team members may be required to work at or to float to other locations to support optimized staffing