Certified Medical Assistant (CMA) Paloma Medical Partners - A California General Partnership San Juan Capistrano, CA Job Details Full-time $23 - $26 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Collaborate with healthcare professionals Patient follow-up care Customer communication Teamwork Patient question and concern management Vital signs Injectable medication administration Medical procedure assistance Client rapport building Clinic experience High school diploma or GED Healthcare referral management Collecting samples for laboratory testing Attention to detail Clinical assessment documentation Medication assistance Medical assisting Care coordination Certified Medical Assistant Medical treatment implementation Cross-functional communication Time management Full Job Description Position Summary Paloma Medical Group is seeking an experienced, dependable, and patient-focused Certified Medical Assistant (CMA) to join our clinical team. The ideal candidate has 2-5 years of hands-on Medical Assistant experience in primary care, concierge medicine, or a similar clinical setting and is confident performing both clinical and patient-care responsibilities. This position requires a CMA who can work independently, stay organized, anticipate the needs of the provider and patient, and take ownership of tasks from start to finish. The right candidate will have strong clinical skills and understand that exceptional medical care includes not only performing clinical duties correctly, but also ensuring that every patient feels welcomed, listened to, cared for, and supported. At Paloma Medical Group, patient-first service is an essential part of the Medical Assistant role. Essential ResponsibilitiesClinical Responsibilities Perform clinical duties accurately, safely, and efficiently within the scope of the Medical Assistant role. Perform phlebotomy and independently draw blood with confidence and professionalism. Administer injections and other routine medications and treatments as directed. Obtain and document vital signs, medical history, medication information, and other required clinical information. Prepare patients for examinations, procedures, and treatments. Assist providers with examinations and in-office procedures. Prepare and maintain examination rooms, equipment, and clinical supplies. Follow appropriate infection control, safety, and clinical procedures. Ensure orders, results, medications, and other clinical information are appropriately documented and followed through. Recognize when information or patient needs require provider attention and communicate appropriately. Patient Care & Customer Service Provide a high-quality, patient-first experience at every interaction. Greet and interact with patients in a personable, professional, compassionate, and respectful manner. Make patients feel comfortable and confident in their care. Listen to patients and address questions or concerns appropriately. Clearly communicate information, instructions, next steps, and follow-up needs to patients. Maintain professional and positive relationships with patients, providers, and team members. Protect patient privacy and maintain confidentiality at all times. Demonstrate genuine concern for the patient's experience and take ownership of helping resolve issues. Visit & Care Coordination Coordinate patient visits, procedures, referrals, testing, and follow-up care. Review charts and prepare patients and providers for upcoming visits. Ensure required information, orders, testing, referrals, authorizations, and other necessary items are addressed in advance whenever possible. Follow through on provider orders and patient care needs to completion. Monitor outstanding tasks and ensure they do not remain unresolved. Communicate with patients regarding pending items, results, referrals, procedures, and next steps as appropriate. Assist with maintaining an efficient patient flow throughout the clinic. Work collaboratively with the front office and other clinical staff to prevent avoidable delays and provide a seamless patient experience. Teamwork & Clinic Operations Work effectively with providers, Medical Assistants, front office staff, and other members of the PMG team. Assist with coverage and support the team when needed. Adapt to changing clinic needs, schedules, providers, and workflows. Maintain organized work areas, examination rooms, supplies, and equipment. Help ensure the clinic is prepared for the day's patients and provider schedules. Communicate workload concerns or operational issues promptly and professionally. Take responsibility for assigned tasks and follow them through without requiring repeated reminders. Maintain productivity while continuing to provide high-quality patient care. Required Qualifications Current Certified Medical Assistant (CMA) certification required. 2-5 years of Medical Assistant experience required. Experience in primary care, concierge medicine, internal medicine, or a comparable clinical setting required. Must be independently proficient in phlebotomy and blood draws. Must be proficient in administering injections. Must have hands-on experience assisting with clinical procedures. Must be able to coordinate patient visits, procedures, referrals, testing, and follow-up care. Strong knowledge of clinical workflows and Medical Assistant responsibilities. Strong attention to detail and ability to accurately document clinical information. Strong organization, time-management, and follow-through skills. Ability to manage multiple priorities in a fast-paced medical environment. Excellent verbal and written communication skills. Must be personable, professional, compassionate, and comfortable interacting directly with patients. Must consistently demonstrate a patient-first approach and provide a high-quality customer service experience. Must be comfortable communicating with patients regarding their care, appointments, testing, referrals, and next steps. Must work well as part of a team and willingly assist coworkers when needed. Must demonstrate reliability, accountability, professionalism, and a strong work ethic. What We Are Looking For We are looking for a CMA who does more than simply complete assigned clinical tasks. The successful candidate takes ownership of the patient's experience and the work required to support that experience.

You should be someone who:

Notices what needs to be done and takes initiative. Follows tasks through to completion. Anticipates the needs of the provider and patient. Is comfortable speaking with patients and building rapport. Can confidently perform clinical skills, including blood draws and injections. Keeps organized and manages time effectively. Communicates when assistance is needed. Works well with others and contributes to the team. Adapts when the clinic's needs change. Understands the importance of completing work before it becomes a problem for the patient, provider, or another department. Treats every patient interaction as an opportunity to provide excellent care and service. Patient-First Standard At Paloma Medical Group, we want our patients to leave feeling that we listened to them, cared about them, knew what we were doing, communicated with them, followed through, and were looking out for them. Every Medical Assistant plays an important role in creating that experience. Clinical competency and patient service are equally important expectations of this position. Physical & Work Environment Ability to stand, walk, bend, reach, and sit for extended periods during the workday. Ability to assist with patient care and safely perform required clinical duties. Ability to work in a busy medical office environment while maintaining professionalism and attention to detail. Ability to maintain confidentiality and comply with applicable healthcare regulations and PMG procedures. Education & Certification Certified Medical Assistant (CMA) certification required. High school diploma or equivalent required. Current CPR/BLS certification required or must be obtained within the required timeframe. Additional clinical certifications or training are a plus but do not replace the required CMA certification and clinical experience. Our Commitment to Patients Paloma Medical Group is committed to providing a patient-centered experience in which patients feel heard, respected, informed, and cared for. We expect every member of our clinical team to contribute to that experience through clinical excellence, professionalism, communication, accountability, and genuine patient care.

Pay:

$23.00 - $26.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Application Question(s): If offered the position, when would you be available to start?

Experience:

Clinical :

2 years (Required)

License/Certification:

Certified Medical Assistant (Required) Shift availability: Day Shift (Required)

Work Location:

In person