Medical Assistant (Call Center) - Torrance, CA This position will support a fast-paced, high-volume medical call center serving multiple specialties. Responsibilities will include answering phones, scheduling appointments, providing excellent customer service, scanning and uploading documents into PowerChart, and supporting front-office administrative functions.
Position Details:
Duration:
13 weeks contract (possibility of extension)
Schedule:
Monday - Friday | 8:00 am - 5:00 pm
Pay:
$25/hour
Requirements:
2+ years of experience as a Medical Assistant in a medical office or healthcare setting Medical Assistant diploma or certificate Must speak English and Spanish Strong front-office and administrative experience Excellent telephone and communication skills Strong customer service skills Experience working with EMR/EHR systems Knowledge of medical terminology American Heart Association (AHA) BLS certification Ability to work effectively in a fast-paced, high-volume environment
Summary of Essential Duties:
Greeting patients in a friendly, professional manner Scanning documents into PowerChart Answering, scheduling, screening, and directing phone calls to appropriate parties Reviewing patient registration forms for accuracy and completeness Verifying insurances and requesting co-payments Assisting with back-office tasks as needed to support smooth clinical operations #NHR2
Job Types:
Contract, Temporary Pay:
$25.00 per hour Application Question(s):
Required:
This is a 13 weeks contract (possibility of extension)- Please confirm you are okay with 13 weeks contract.
Experience:
Front Medical Assistant:
2 years (Required) Customer service: 1 year (Required) High-Volume calls: 1 year (Required) Multi-specialty medical setting: 1 year (Required) Call center: 1 year (Preferred)
Language:
English and Spanish (Required)
License/Certification:
BLS Certification (Required) Certified Medical Assistant (Required) Ability to