Certified Medical Assistant

Medical Assistant - Med Matrix About Med Matrix Med Matrix is redefining healthcare through functional and regenerative medicine , helping patients optimize their health rather than just treating symptoms. We offer cutting-edge therapies, precision medicine, and personalized treatment plans to support long-term wellness. Check us out here www.medmatrixusa.com Job Summary Med Matrix is building a different kind of healthcare. We practice functional and regenerative medicine focused on root causes, real outcomes, and long-term health. We are growing quickly because patients are looking for something better than rushed visits and symptom based care. Our goal is simple and ambitious. Create a patient experience that feels personal, proactive, and exceptionally well run. Every touchpoint matters. Every detail communicates our standard. As a Medical Assistant at Med Matrix, you are not just supporting providers. You are shaping the experience patients will remember and talk about. This role blends hands on clinical care with strong operational execution so visits run on time, labs are handled correctly, and patients feel seen, prepared, and supported. This is a high impact position. The Medical Assistant is one of the most important roles in the clinic because YOU influence outcomes, trust, and consistency. When you do your job well, patients feel safe, confident, and motivated. They follow the plan. They come back. They get results. You help change lives by making great care possible every day. Why This Role Matters You will... Help patients feel known, listened to, and cared for Remove confusion and friction so patients can focus on getting better Ensure labs, documentation, and follow up steps are done correctly and on time Support providers so they can deliver their best clinical thinking Create a standard of care that patients can feel from the moment they walk in You are a BIG part of the reason patients finally say, "This is the first place that truly takes my health seriously." The Patient Experience Standard We Are Building We want patients to feel known and cared for, not processed Confident in the plan, not confused about next steps Supported between visits, not left wondering what to do Impressed by the organization, communication, and follow through Like they found the clinic that finally takes their health seriously Who We Are Looking For... The ideal candidate Has medical assisting experience in clinical and or administrative settings is required Is comfortable with phlebotomy blood draws and lab processes, and can move with accuracy and confidence Can coordinate prescriptions and communicate professionally with pharmacies Is organized, detail oriented, and calm under pressure Enjoys working with people and delivering an expecptional patient experience Is curious about functional medicine and committed to learning as the field grows Wants to grow with a high functioning and fast-paced clinic that is setting a new standard for care

Key Responsibilities:

Clinical Perform blood draws, injections, and specimen collection for lab testing Prepare, process, and track lab requisitions with accuracy and urgency Room patients, take vitals, and document medical history clearly and completely Assist providers during exams and procedures Support patient education related to plans, labs, and next steps within your scope Coordinate prescription calls to pharmacies as directed by providers Administrative and Front Desk Welcome patients and ensure a smooth, calm, professional check in process Schedule, confirm, and coordinate visits, labs, and follow-ups with strong attention to detail Answer phone calls and patient messages with clarity, warmth, and follow-through Maintain accurate and complete documentation in the EMR Manage incoming and outgoing lab reports and ensure they are routed correctly Confirm prerequisites are complete before visits so appointments stay on time Monitor clinical supplies and place orders so the clinic is always ready Patient Experience Ownership Make sure every patient knows what happens next before they leave Reduce friction by anticipating needs, questions, and common issues Catch problems early and solve them fast, labs, scheduling, paperwork, or communication Help patients feel supported between visits through organized outreach and responsiveness Growth and Continuous Improvement Look for ways to improve clinic efficiency and raise the quality of the patient experience Support seamless workflows for the provider team Collaborate with teammates to maintain high standards and consistent execution Required Skills and Qualifications Medical assisting experience in clinical and or administrative settings required Medical Assistant certification CCMA, RMA or equivalent preferred Phlebotomy experience required, or ability to demonstrate competency quickly during training Experience coordinating prescriptions and working with pharmacies preferred Comfort with EMR systems preferred but not required Strong communication, professionalism, and patient centered mindset Excellent attention to detail and follow-through Ability to multitask in a fast-paced clinical environment What We Offer Competitive pay based on experience Training and growth opportunities in functional and regenerative medicine A mission driven team with high standards and a supportive culture A front row seat to a clinic that is expanding and redefining what great care looks like Real responsibility and the chance to make a meaningful difference in patients' lives every day

Job Types:

Full-time, Part-time Pay:

$22.00 - $30.00 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Professional development assistance Ability to

Relocate:

South Portland, ME 04106: Relocate before starting work (Required)

Work Location:

In person