REPORTS TO

Clinical Manager

OVERALL POSITION DESCRIPTION

The Medical Assistant plays a pivotal role in providing administrative and clinical support to healthcare professionals in a medical setting. They contribute to the efficient operation of the facility while ensuring patients receive quality care.

ESSENTIAL FUNCTIONS

• Prepare examination rooms by ensuring cleanliness and stocking supplies.
• Escort patients to the examination rooms and assist with seating and comfort.
• Record patient medical history, including allergies and current medications.
• Measure and record vital signs, such as blood pressure, pulse, temperature, and respiratory rate.
• Assist healthcare providers during examinations and minor procedures.
• Prepare and sterilize medical instruments and equipment.
• Collect and label specimens for laboratory testing, such as blood, urine, or cultures.
• Ensure proper handling and transportation of specimens.
• Administer medications and injections as directed by a healthcare provider.
• Educate patients on medication use, dosage, and potential side effects.
• Provide patients with instructions on post-care, procedures, and follow-up appointments.
• Offer health education materials and resources.
• Schedule patient appointments, tests, and procedures.
• Verify and update patient demographic information.
• Maintain electronic health records (EHR) and ensure accuracy and confidentiality.
• Organize and file medical documents, reports, and correspondence.
• Greet and check in patients, providing them with necessary forms and information.
• Answer phones, handle patient inquiries, and direct calls to appropriate staff.
• Monitor and maintain medical supplies, ordering stock as needed.
• Ensure the availability of necessary equipment and instruments.
• Adhere to healthcare regulations, including HIPAA, to maintain patient confidentiality.
• Follow infection control protocols and maintain a safe and clean environment.
• Perform related duties as assigned by supervisor.
• Maintain compliance with all company policies and procedures.
• Vaccine reporting and inventory
• CLIA waived point of care testing like hbA1C, COVID, and Flu
• Diabetic Retinopathy screenings

EDUCATION AND EXPERIENCE

• High school diploma required . Post-secondary education in a related field preferred.
• Certification as a Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) is preferred. . Experience with Athena required.
• Must be able to lift and carry up to 50 lbs.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills, including a strong commitment to patient care.
• Proficiency in medical terminology and office software (e.

g., EHR systems).

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Free parking Health insurance Life insurance Paid time off Vision insurance

License/Certification:

CMA (Preferred) Ability to

Commute:

Rocky Mount, NC 27804 (Required)

Work Location:

In person