Medical Patient Services Representative needed for fast paced medical facility in Princeton, NJ. You will be trained and learn how to collect information from incoming patients before their medical appointments and answer questions. You will also assist physicians. One position located in Princeton, NJ One position located as a Floater in East Windsor/Monroe Township, NJ Great opportunity to join an expanding practice and be part of our commitment to bringing empathy, compassion and a remarkable experience to the communities served! Responsibilities include greeting patients and families, collecting demographic and insurance information, walk-in scheduling, and performing any other duties necessary to provide efficient, timely services to the patients, their families, and providers.
Responsibilities:
Greet patient and ascertain their needs in a professional and courteous manner. Accurately registers patient demographic information. Promptly obtain and verify patient insurance. Advise patient of their financial obligations and collects appropriate amount. Interpret provider orders ensuring an appropriate ICD-10 code has been assigned and accurately reflect the clinical history as indicated by the provider. Prepare and process all registration documents. Record incoming films and CDs. Maintain appearance of waiting area. Promptly answer phone calls within the established customer service guidelines. Schedule walk-in patients. Assist with additional duties as needed.
Qualifications:
High School Diploma or GED required. Two years of medical office work experience preferred. Demonstrated proficiency with computer technology. Ability to handle multiple tasks on a timely basis and work in a team environment. Excellent verbal and written communication skills. Demonstrated ability to speak effectively and present a pleasant, professional demeanor/image during telephone conversations or in person. Adherence to follow established procedures and make sound decisions based on those procedures. Ability to handle sensitive and confidential information according to policy.
Job Type:
Full-time Pay:
$18.00 - $20.00 per hour
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance
Experience:
EMR systems: 1 year (Preferred) Vital signs: 1 year (Preferred)
License/Certification:
BLS Certification (Preferred) Certified Medical Assistant (Preferred)