Explore opportunities with Holston Medical Group, part of the Optum family of businesses. Holston Medical Group combines the personal feel of a community-based practice with the strength, resources and career opportunities of a leading national health care organization. As a multispecialty clinic offering care across northeast Tennessee and southwest Virginia, our teams deliver high‑quality, value‑based care that exceeds expectations while making care easier, more affordable and more accessible. Join us and discover the meaning behind Caring. Connecting. Growing together.

Pay Range:

$15.98

• $22.

34

General Summary:

The Clinical Assistant is responsible for providing quality, compassionate care to patients in a physician's office or clinic setting consistent with the policies and procedures set by the organization. As a member of the clinical staff, the Clinical Assistant will actively participate in identifying needs of the patients and will implement as directed ways to improve patient care.

Duties/Responsibilities:

Use patient first values in assisting patients with needs Greet patients with compassion and a friendly face Take and record vital signs of patient, data collection/documentation using electronic medical records Prepare patients for examinations Dispose of contaminated supplies/used items Sterilize medical instruments as needed Ensure that exam rooms are clean and stocked for patient use Maintain supplies and equipment, ensure to work with co-workers to stock Attend nurse meetings and other educational opportunities May be moved to other offices upon request based upon the business need of Holston Medical Group on an occasional basis Obtain prior authorizations and pre-certifications as needed for patients having procedures or tests HIPAA forms School/work excuses No show letters Jury duty notes

FMLA/STD

forms Strong assessment form (documentation in EMR) Asisst with UDS collection Chaperone Patient escort Autoclave NST's Pick up vaccines and other medications as needed Give normal test results Mail normal labs to patients Referral appt info/tracker Referrals/ordered test completion Create a task Perform Eye exam (IRIS) and Snellen chart Perform EKG's Perform customer service checks on patients every 10 minutes Change sharps container and biohazard trash Nursing checks

• expiration date on samples/meds, O2 tanks, eye wash stations, biohazard room check Ensure to follow policies and procedures set by Holston Medical Group Maintain communication with providers to ensure that patents needs are taken care of Communicate all office issues with the Nurse Manager/Assistant Nurse Manager.

Ensure that equipment is in operating order (crash cart, defibrillator, autoclave, etc.) Ensure that the Health Department records are maintained for the vaccinations for children Maintain clinical area to meet site visit standards Maintain strict confidentiality in all matters relating to personnel and patient PHI (Protected Health Information) Performs other duties as assigned

Education and Experience:

High School diploma or equivalent required State CNA certification required years experience

Knowledge:

CPR certified Must possess excellent communication skills Ability to work in a team environment and collaborate with others

Competencies :

Accountability

• Accepting responsibility that results in anticipation/prevention of problem areas from actions, and problem solving and outside the department/organization. Customer focus
• knowing the patient needs and acting; accordingly, anticipating needs, and giving high priority to patient satisfaction and customer service. Empathy
• Showing interest in other people's feelings, attitudes, and reasoning. Integrity
• Upholding generally accepted social and ethical standards in job-related activities and behaviors. Quality Orientation
• Setting high standards regarding his/her work and working environment and acting; accordingly, developing quality standards, continuously evaluating performance, products, and procedures; actively seeking ways to improve quality. Strategic Thinking
• Understands and processes complex information and exercises sound judgement, considering the situation, the issues, the key players and the levels of authority involved. Proposes courses of action that further the objectives, priorities, and vision of the organization. Teamwork
• Working as a productive member of a cohesive group toward a common goal and contributing to learn development and effective team dynamics.

Physical/Mental Demands:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential :

Communication with others to exchange or express information and ideas. Ability to receive detailed information through oral communication, and to make fine distinctions in sounds. Determine the accuracy, neatness, thoroughness of the work assigned and perceive general observations. Remaining upright on the feet, particularly 75% of the time. Moving about on foot to accomplish tasks. Bending body downward and forward by bending spine at the waist and/ or by bending leg and spine. Extending the hands and arms in any direction. Exerting force upon an object so that an object moves away/toward the force. Picking, pinching, typing or otherwise working, primarily with fingers. Applying pressure to an object with the fingers and palm. Perform a variety of duties, often changing from one task to another of a different nature. Perform with frequent interruptions and/ or distractions. Make appropriate job decisions following standard office policies and past precedents. Adjust priorities quickly as circumstances dictate. Ability to establish and maintain cooperative working relationships with co-workers and the public. Ability to interact appropriately with colleagues and patients for different purposes and different context.

Marginal:

Must be able to remain in a stationary position at least 25% of the time. Medium work that includes moving objects up to 50 pounds occasionally. Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips. Work independently and identify potentially more effective methods of work operations. Observing an area that can be seen up and down or to right or left while eyes are fixed on a given point. Ability to identify and distinguish colors.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management reserves the right to revise the job or to require that other or different tasks be performed as assigned. All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities. Education Preferred High School or better in General Studies Licenses & Certifications Required Basic Life Saving Cert Nursing Assistant Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.