The Veterinary Treatment Coordinator bridges the gap between clinical veterinary care and the client's financial reality. This position will ensure pet owners understand recommended medical plans while managing the billing, deposits, and payment options necessary to fund that care.

Core Responsibilities Present Treatment Estimations :

Communicate cost estimates for treatments, surgeries, emergency care, or long-term hospitalizations with empathy and transparency. Work closely with multiple doctors to build estimates in an efficient manner at a busy, high volume veterinary clinic

Coordinate Payment Options :

Educate clients on medical financing platforms like or , and assist with pet insurance claims.

Audit Patient Invoices :

Review active medical charts daily to ensure medications, lab work, and procedures match the recorded charges.

Secure Upfront Deposits :

Collect financial deposits prior to major veterinary procedures or intensive care admissions. Liaise with

Medical Staff :

Attend veterinary medical rounds to monitor patient status updates and modify ongoing financial estimates as treatments change.

Key Technical & Soft Skills Veterinary Terminology :

Familiarity with animal diseases, medical procedures, and pharmaceutical names to explain invoices accurately is mandatory.

Practice Management Software :

Proficiency in specialized platforms like .

Compassionate Communication :

Ability to guide distressed pet owners through difficult financial decisions during medical emergencies.

Conflict Resolution :

Capacity to de-escalate billing disputes or negotiate payment agreements with clients under emotional stress.

Career & Salary Outlook Compensation :

$20-22 an hour depending on experience

Job Settings :

busy, multi-doctor general practice and veterinary urgent care

Pay:

$20.00 - $22.00 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off

Work Location:

In person