Greet patients warmly and assist with check-in/check-out procedures Schedule and confirm appointments, optimizing the daily schedule for efficiency Verify insurance coverage and process insurance claims Handle patient inquiries, both in person and over the phone Maintain patient records and update information as needed Manage the patient billing process and collect payments Maintain a clean and organized front office area Collaborate with the dental team to ensure a seamless patient experience Create and present treatment plans as needed Collect copays and manage accounts receivables
Requirements:
Dental experience serving in a variety of front office roles Patient-service oriented person General understanding of how to productively schedule, actively develops patient retention, patient reactivation Exceptional communication skills—both conversationally and written—with the ability to present and convert treatment plans. Spanish speaking a PLUS Proficiency in PPO insurance, billing, and collections At least 4 years of experience working in the Front Office in a dental practice Deep understanding of dental insurance benefits Financial and analytical skills with attention to details
Job Type:
Full-time Pay:
$25.00 - $35.00 per hour
Benefits:
401(k) Paid time off People with a criminal record are encouraged to apply Ability to