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Express Employment
Medical Office Manager
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Job Description
We are seeking an experienced, results-driven Medical Office Manager with at least 5 years of medical office management experience to lead the daily operations of our growing practice. The ideal candidate is an organized leader with a strong background in patient relations, staff management, scheduling, and healthcare marketing. Responsibilities Oversee the daily operations of the medical office to ensure efficiency and excellent patient care. Develop and implement marketing strategies to increase practice growth and community awareness. Create and execute initiatives to retain existing patients and improve patient satisfaction. Identify opportunities and implement strategies to attract new patients through outreach, referral programs, and digital marketing. Manage and optimize provider schedules to maximize productivity and patient access. Supervise front office staff, ensuring exceptional customer service and compliance with office policies. Monitor key performance indicators, patient volume, and operational efficiency. Coordinate with providers to improve workflow and patient experience. Ensure compliance with HIPAA and all applicable healthcare regulations. Qualifications Minimum of 5 years of experience as a Medical Office Manager in a healthcare setting. Proven experience with medical practice marketing and business development. Demonstrated success in patient retention and new patient acquisition . Experience managing provider schedules and optimizing appointment flow. Strong leadership, communication, and organizational skills. Knowledge of electronic medical records (EMR/EHR) systems and medical office software. Ability to multitask, solve problems, and lead a team in a fast-paced environment. Preferred Qualifications Experience managing multiple providers. Experience with ECW EMR System Strong understanding of insurance verification, billing processes, and front office operations. Experience with social media, digital marketing, and community outreach is highly preferred.