About the Role Welcome to Manta Dental, where our patients are truly at the heart of everything we do. We are seeking an exceptional Office Manager and Executive Assistant who genuinely cares for people to serve as the warm, professional face of our practice. In this key leadership role, you will work directly alongside Dr. Troy DeDecker, mentoring our administrative team and guiding staff across both the front and back office to ensure our practice operates at its highest potential. If you are a dedicated, hard-working professional who brings an authentic, friendly attitude to your team, our patients, and our community, we would love to welcome you. Key Responsibilities Practice Leadership & Executive Support Work directly alongside Dr. Troy DeDecker as an in-office personal assistant, supporting daily operations and executive tasks. Lead, mentor, and cross-train team members to build a versatile team capable of supporting both front-desk and back-office duties. Assist Dr. DeDecker in setting standards, training back-office staff, and ensuring the practice consistently operates at peak efficiency. Communicate with the HR team, schedule and coordinate third-party vendors, and collaborate with our bookkeeping team to generate regular operational reports. Patient Experience & Front Desk Operations Serve as the primary ambassador for the practice, greeting patients warmly and delivering an exceptional check-in and check-out experience. Answer incoming phone calls professionally, addressing patient inquiries and providing clear information about our dental services. Maintain a pristine, organized, and welcoming front desk and reception area. Scheduling, Billing & Records Management Expertly manage the master clinical schedule using practice management software to maximize daily productivity and minimize patient wait times. Maintain accurate, thorough, and up-to-date patient records in full compliance with privacy guidelines. Oversee dental and medical billing workflows, including verifying insurance coverage, submitting claims, and processing patient payments. Partner with the entire dental team to maintain smooth, efficient patient flow throughout the clinic day.