Ensures the CORE team is adequately staffed according to the staffing model Responsible for selecting team members, orientation and training, and timely evaluations Oversees day-to-day workflow and sets priorities for staff Works with leadership to develop training materials and ensure updates as needed Monitors referrals to the agency and reviews routine reports to ensure goals are met, escalating issues where appropriate Develops subject matter expertise in multiple technology systems ( Forcura, Homecare Homebase, and others) and makes recommendations for system/process enhancements Serves as a liaison between business development/referral sources and the agency to support timely, complete, and accurate referrals, positioning those referrals for timely decision-making and admissions Understands and supports admission criteria, both clinical and socio-economic, to facilitate timely decision-making and admissions
Qualifications:
Required Qualifications:
Proficient in Microsoft Office applications (Word, Excel, etc.) Demonstrated ability to manage a team and keep team accountable to specified goals and metrics Demonstrated critical thinking and problem-solving abilities Demonstrated ability to develop training materials and oversee team workflow
Preferred Qualifications:
Bachelor's Degree in a healthcare field 2+ years of managerial experience Experience in home health or a similar healthcare setting and familiarity with referral processes Clinical background (e.g., RN, PT, OT, ST) Proven interpersonal, written, and oral communication skills Solid customer relations skills and ability to work in a team How to
Apply:
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