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InFocus Eyecare

Practice Manager - Optical

Pay: $75,000–$80,000/yr

Posted: 2 weeks ago

Location: Needham, MA (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 9/22/2026

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Based on Massachusetts data

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What they do

An Optical Practice Manager manages a medical practice office for a group of opticians or other optical care providers. Works with opticians and hires and supervises administrative staff. Oversees business operations and office administration, including scheduling, bookkeeping, billing, medical records and equipment and supply orders.

$73,071 / year median in Massachusetts

+5% projected growth

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Job Description

GENERAL FUNCTION

The major responsibility of the Practice Manager is to manage day to day business operations and drive profitable sales growth through the delivery of outstanding patient experience. Lead a team in a positive and productive environment, modeling exemplary patient care. Develop and maintain outstanding associate and doctor satisfaction and retention.

MAJOR DUTIES & RESPONSIBILITIES

Drive profitable store sales by fostering a patient focused retail culture. Attainment of plan sales goal and comp store sales growth. Positive comp store contribution (year-on-year improvement). Manage payroll cost effectively, in accordance with Company standards Manage gross margin, in accordance with Company standards Effectively train and develop associates to consistently provide a patient care focused experience. Develop team of administratively skilled associates that provide support on daily operational tasks. Develop strong professional relationships with Doctors. Participate in business planning and business updates.

KNOWLEDGE & SKILLS

Proven track record of sales growth through sales skills and accountability for sales results. Ability to train (through practice and role-play), coach, and develop excellent patient focused, and sales and results-oriented associates. Demonstrated ability to deliver an outstanding experience during direct interaction with patients. Ability to recruit and select associates and doctors. Proven experience and results with a retail or customer service establishment. Foster positive and results-oriented associate and doctor relationships. Success in store merchandising and attention to detail.

Job Type:

Full-time Pay:

$75,000.00 - $80,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off

Work Location:

In person