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Smart Eye Care

Medical Office Manager

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Job Description

Smart Eye Care is looking for an experienced, people-focused Office Manager to lead a busy, three-doctor optometry office. This is a hands-on leadership position for someone who enjoys working with people, solving problems, developing employees, and keeping a busy office running smoothly. Our Office Managers are an important connection between our staff, doctors, patients, and company leadership. You'll oversee the day-to-day operation of the office while building a strong team and creating an excellent experience for our patients. What you'll do Lead, coach, and support a team of thirteen front desk, technician, and optical employees Manage daily office operations, staffing, schedules, and workflow Recruit, onboard, train, and develop employees Conduct coaching conversations and performance reviews Help employees solve problems and navigate challenging situations Ensure excellent patient service and assist with patient concerns Lead office meetings and communicate company initiatives Work closely with doctors and the Director of Operations Identify opportunities to improve efficiency, productivity, and patient experience Step in and help the team when needed - this is a hands-on management role This is a true management role with meaningful day-to-day authority. Our Office Manager is empowered to lead staff, participate in hiring, manage schedules and workflow, delegate responsibilities, conduct performance evaluations, address performance concerns, improve office processes, make routine purchasing decisions, and manage day-to-day vendor relationships. You'll have the autonomy to make appropriate operational decisions while working closely with the Director of Operations on larger personnel, financial, and organizational matters. We're looking for someone who Enjoys leading people and helping employees grow. You're organized, dependable, approachable, and comfortable making decisions. You communicate clearly, handle difficult conversations professionally, and don't wait for someone else to solve a problem. Healthcare or optometry experience is helpful, but strong leadership and management ability are especially important to us. Prior supervisory or management experience is strongly preferred. Why Smart Eye Care? Smart Eye Care has been serving Maine communities since 1986. We're a multi-location optometry practice committed to providing knowledgeable, modern, friendly eye care while creating a workplace where employees can learn, contribute, and grow. This is a full-time position and may occasionally require schedule flexibility to meet the needs of the office.
Compensation range:
$57,000.00 - $67,000.00 ; commensurate with experience.
Location:
484
Maine Avenue, Farmingdale, Maine Pay:
$57,000.00 - $67,000.00 per year
Benefits:
401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Professional development assistance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Professional Development
  • Health and Wellness Programs