A Medical Office Manager manages a medical practice office for a physician or a group of physicians. Works with physicians; supervises scheduling, bookkeeping, billing and medical records, equipment and supply orders, and other business or administrative work in the office.
Cadillac, Michigan, United States Employees work in a hybrid mode Cadillac, Manistee - South Region, 2-3 days/month in office A Day in the Life Sr Specialist Lead - Medical Staff Services will serve as the key Medical Staff Office contact for local CMO, local medical staff leadership, committees, sections, and departments and provide MSO resources for continuity of medical staff organization activities. Participate in other hospital committees, as appropriate. Responsible for all local medical staff office related duties, including working closely with the system credentialing office as it relates to initial appointments and provider reappointments.
SPECIFIC DUTIES
Supports the Mission, Vision and Values of Munson Healthcare. Embraces and supports the Performance Improvement philosophy of Munson Healthcare with a focus on True North. Promotes personal and patient safety. Uses effective customer service/interpersonal skills at all times. Primary responsibility is the contact for local CMO, local medical staff leadership, committees, sections, and departments and provide MSO resources for continuity of medical staff organization activities. Participate in other hospital committees, as appropriate. Responsible for preparing and monitoring department budget and managing financial performance within established guidelines, working closely with the Manager of System Credentialing Services & Onboarding and System Director, Physician Services. Provides daily oversight for team members within medical staff office, seeking guidance from Manager, System Credentialing Services & Onboarding, when necessary. Collaborates with
MHC CMO, MHC
System Credentialing Services & Onboarding Manager, administration, and other local MSOs to support standardization, synergy and efficiencies in system credentialing processes, privileging, and medical staff policies and procedures. Develops opportunities to strengthen relationships and promote leaner, streamlined medical staff practices. Key local facility contact to receive provider files from system credentials verification office for both initial appointments and reappointments, and leads through local committees and boards for approval. Ensures organizational adherence to medical staff accreditation/regulatory standards for Joint Commission, CMS, NCQA, and any other applicable designated regulatory bodies. Participate in the continuous readiness program. Monitor new and changing accreditation, licensing, and educational standards and work with appropriate departments to update/implement requirements as needed. Assists in the maintenance, periodic review, and any necessary updates/revisions to medical staff policies, procedures, and bylaws in conjunction with relevant departments and leadership. In addition, is the local CMO's main point of contact for facilitation and approval of system medical staff policies. Leads local provider onboarding in conjunction with system onboarding team for all new providers, including medical staff orientation, MHC systems access, EMR education, and all specialty-specific modules required across key stakeholders and departments involved. Coordinates with other local MSOs on providers joining multiple facilities. Facilitates orientation and educational opportunities for all new medical staff leaders (ie: committee chairs, department chairs, section chiefs, etc.) with regard to MMC and system organizational responsibilities. Monitors related leadership contracts and stipends. Responsible with Treasurer for the collection/maintenance of annual Medical Staff dues. Performs other duties and responsibilities as assigned. What's Required Bachelor's degree preferred. Strong ability to work independently, mentor team members and/or medical staff leaders/members. Minimum five (5) years' experience performing medical staff and/or credentialing functions Certification as a Certified Professional Medical Staff Manager (CPMSM) and/or Provider Credentialing Specialist (CPCS) or eligibility and willingness to be certified. Exceptions may be made based on extensive other background. Demonstrated working knowledge of Joint Commission, NCQA, Medicare Conditions of Participation, HIPAA, and other regulatory standards as they relate to Medical Staff Services. Create a Job Match for Similar Jobs About Munson Healthcare More Than Just Care, It's Community Imagine doing meaningful work in a place where people vacation. That's life at Munson Healthcare - northern Michigan's largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties. If you want a career in healthcare and a lifestyle most people only dream about - with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country. Invested in
You Grow:
Tuition reimbursement, in-person and online development, and access to our career hub to help you advance.
Thrive:
Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling.
Be Well:
Free wellness platform for you and your family, plus personalized support for personal or family challenges.
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