Dental Treatment Coordinator

•Advancement opportunity About the Role Our busy and growing dental practice is seeking a self-motivated, organized Treatment Coordinator to join our front desk team . In this role, you will be key to helping patients understand their care, presenting treatment plans, guiding financial options, and driving case acceptance to support the growth of our practice .

Pay Rate:

$26.00

•$32.00 / hour

Bonus Structure:

Opportunities to earn monthly production/collection bonuses and incentive pay based on performance metrics

Job Type:

Full-time, In-Office Schedule:

Monday

•

Wednesday:

8:00 AM

•5:00

PM Thursday:

8:00 AM

•3:00 PM Key Responsibilities Treatment Presentation & Case Acceptance Educate patients on recommended dental treatments, oral health benefits, and risks of delaying care in a clear, non-pushy manner . Present treatment costs, navigate insurance benefits, handle financial objections, and arrange payment options to secure patient commitment . Guide patients through financing options and collect payments/copays accurately according to office protocols . Front Office & Patient Experience Greet patients, manage check-in/check-out, and maintain a welcoming, high-quality patient experience . Answer incoming calls, perform insurance verifications, and schedule appointments to optimize provider calendars and patient flow . Collaborate with clinicians and the Office Manager to resolve operational issues and support practice growth initiatives . Cross-train to assist with broader front-office duties as needed . Key Performance Metrics Achieve a patient treatment acceptance rate of 75% or higher . Maintain a monthly collection rate of 95%+ on patient balances and copays .

Requirements & Qualifications Required:

2+ years of experience in the dental field . Proven experience in dental treatment planning, case presentation, and insurance verification/estimation . Strong background in customer service, front office multitasking, and patient scheduling . Ability to sit, stand, walk, and occasionally lift/move up to 10 pounds .

Preferred:

Knowledge of dental terminology, procedures, and ethical practice standards . Proficiency with practice management software, preferably Open Dental . Experience with Microsoft Office Suite (Word, Excel, PowerPoint, Teams) . Strong math skills, detail orientation, and clear interpersonal communication . Benefits Competitive compensation ($26

•32/hr) with bonus/incentive opportunities Paid Time Off (PTO) and Paid Holidays Group Health Insurance & Dental Care 401(k) with employer match Continuing Education support & Uniform allowance Positive, modern, and team-oriented work environment